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Windows 7: Issue with Universal Serial Bus (usb) Controller


18 May 2014   #1

Windows 7 Home Premium x64
 
 
Issue with Universal Serial Bus (usb) Controller

Today I clean installed windows 7 Home Premium x64 on my Toshiba Satellite S855D-S5120 Laptop. Everything has been going smoothly until I updated the drivers. It's been an all day battle trying to find these drivers since the computer came installed with Windows 8.

Here are the compatible id's for the drivers

PCI\VEN_1022&DEV_7812&REV_03
PCI\VEN_1022&DEV_7812
PCI\VEN_1022&CC_0C0330
PCI\VEN_1022&CC_0C03
PCI\VEN_1022
PCI\CC_0C0330
PCI\CC_0C03

The device says "The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.


To find a driver for this device, click Update Driver."

Yet, when I click search online for drivers it finds nothing. I had it working earlier in the day with the drivers that I manually downloaded online but when I restarted the computer the devices plugged into the USB port become unresponsive on boot.

If you can help I'd greatly appreciate it.

Edit: I also want to add that I'm not sure why the device is usb 3.0 when i only have usb 2.0 ports on my laptop


My System SpecsSystem Spec
.

18 May 2014   #2

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums .. I could not find your Model Number any where on the Toshiba Website .. How ever you issue points to a Chipset Driver .. Which you can find in the Link below ..


AMD Chipset Drivers
My System SpecsSystem Spec
18 May 2014   #3

Windows 7 Home Premium x64
 
 

Sorry, I messed up a letter in my model number. It is fixed now.
My System SpecsSystem Spec
.


18 May 2014   #4

windows 7 home 64bit
 
 

No problem glad you got it sorted
My System SpecsSystem Spec
18 May 2014   #5

Windows 7 Home Premium x64
 
 

Oh, no you've misunderstood me. It's still not working lol.
My System SpecsSystem Spec
18 May 2014   #6

windows 7 home 64bit
 
 

Download the Intel Chipset SW Installation Utility .. From the Link below ..


Satellite S855D-S5120 Support | Toshiba
My System SpecsSystem Spec
18 May 2014   #7

Windows 7 Home Premium x64
 
 

Ok, i tried installing it but it gave me an error and told me computer did not meet the minimum requirements. I think it was made for windows 8.
My System SpecsSystem Spec
18 May 2014   #8

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

See if these are any use AMD.zip


My System SpecsSystem Spec
18 May 2014   #9

Windows 7 Home Premium x64
 
 

How exactly do i go about installing those?
My System SpecsSystem Spec
18 May 2014   #10

windows 7 home 64bit
 
 

Sorry its the AMD USB Filter Driver you need

Satellite S855D-S5120 Support | Toshiba
My System SpecsSystem Spec
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 Issue with Universal Serial Bus (usb) Controller




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