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#11
OK I don't understand this but here is the situation now. Hub works fine after it is kept plugged in and laptop is restarted. Last week I tested each USB port to see just one was problem.
No USB ports populated laptop started fine and I could populate all USB ports with all devices working correctly.
One USB 3.0 port with wireless mouse receiver in it, restarted laptop and USB 3.0 host controller stopped functioning.
One thumb drive in other USB 3.0 port restarted laptop and USB 3.0 host controller stopped functioning.
USB 2.0 with thumb drive in it and no other ports populated restarted laptop and laptop started fine when I plugged in 7 port hub to USB 3.0 all lights on the hub came on and all thumb drives and mouse worked fine.
Restarted laptop with external hard drive in USB 3.0 port and USB 3.0 host controller stopped functioning.
Posted problem here, accessed BIOS (No area with USB Legacy option, there was three USB options (did not mark down what they were but something like Power over USB, USB enable, and one other) either to enable or disable and all were enabled and I left them there.) Found BIOS A06 as update over BIOS A00 and installed. Tested all ports again with same results.
Now I shut down the laptop just now, and started to retest all ports starting with USB 3.0 and the wireless mouse receiver which was inserted into the USB 3.0 port and rebooted laptop. Mouse worked. Put the 7 port USB hub into a USB 3.0 port and restarted (mouse wireless receiver was in hub with 2 thumb drives like I had originally) mouse worked fine, computer saw thumb drives. I restarted computer with hub populating a USB 3.0 port and put the external hard drive in the other USB 3.0 port and rebooted, lost all USB 3.0 functionality. I then rebooted with the USB 3.0 7 port hub in the spot the hard drive was in and started laptop and everything worked. Plugged external hard drive into the hub and restarted laptop and everything worked fine.
So at this point I am lost as to what happened, but it seems to work as long as I do not put the external hard drive into one of the USB 3.0 ports. It is a WD 1tb My Passport Ultra HD, I have had it on a USB 3.0 port for the last 3 months without any problem. I wonder if the last update to the WD software had anything to do with my situation. I don't know how that would keep the laptop from rebooting correctly when I tested without the HD.
I can still recreate the problem if I have the hard drive populating a USB 3.0 port.
Thank you for all input and advice, I will come back to this if anything changes in the next couple days. Maybe laptop just knew it should give in when it saw me coming here