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Windows 7: Reinstalled W7 but Internet not connecting, Ethernet Driver missing


25 May 2014   #1

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Reinstalled W7 but Internet not connecting, Ethernet Driver missing

Hi,

I reinstalled my Windows 7 pc and all of a sudden I am not able to connect to the Internet. On the Net I found that other people who had the same problem found out that Ethernet drivers are missing.

When I look at my Device Manager my ethernet adapter has exclamation marks and when I look at the properties it says "Unknown" as to what type it is.

I do not know what to do further. Please help.

Thanks,
Nav

My System SpecsSystem Spec
.

25 May 2014   #2

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

What model/make is your PC? And do you know which motherboard you have?
My System SpecsSystem Spec
25 May 2014   #3

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Boozad,

Thanks for the quickreply. I had my PC custom build so it is not a brand. Is there a way to find out my motherboard?

thanks,
Nav
My System SpecsSystem Spec
.


25 May 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Yes open it up and snap and post a detailed picture of make and model.
My System SpecsSystem Spec
25 May 2014   #5

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

Download and install Speccy and click on the motherboard tab on the left. Obviously you'll have to download from another PC and transfer the installer file over.

EDIT: Or follow Linne's advice!

Reinstalled W7 but Internet not connecting, Ethernet Driver missing-capture.jpg


My System SpecsSystem Spec
25 May 2014   #6

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Wonderfull people,

Thansk for the quick replies. I found in my older email the spec and it says this:

Motherboard: Gigabyte GA-870A-USB3L


Is that helpfull?

thanks,
Nav
My System SpecsSystem Spec
25 May 2014   #7

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

Is your Windows 32-bit or 64-bit?
My System SpecsSystem Spec
25 May 2014   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

What Windows 7 are you running?
My System SpecsSystem Spec
25 May 2014   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

If you're 64 or 32 bit then go here and get the correct download.

GIGABYTE - Motherboard - Socket AM3+ - GA-870A-USB3L (rev. 3.1)
My System SpecsSystem Spec
25 May 2014   #10

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It says this:

Operating System: Microsoft® Windows 7 Home Premium 64-bit
My System SpecsSystem Spec
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 Reinstalled W7 but Internet not connecting, Ethernet Driver missing




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