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Windows 7: Reinstalled W7 but Internet not connecting, Ethernet Driver missing


25 May 2014   #1

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Reinstalled W7 but Internet not connecting, Ethernet Driver missing

Hi,

I reinstalled my Windows 7 pc and all of a sudden I am not able to connect to the Internet. On the Net I found that other people who had the same problem found out that Ethernet drivers are missing.

When I look at my Device Manager my ethernet adapter has exclamation marks and when I look at the properties it says "Unknown" as to what type it is.

I do not know what to do further. Please help.

Thanks,
Nav


My System SpecsSystem Spec
.

25 May 2014   #2

W7 Pro x64 SP1 / W8.1 Pro x64 / W10 Tech Preview x64 VM
 
 

What model/make is your PC? And do you know which motherboard you have?
My System SpecsSystem Spec
25 May 2014   #3

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Boozad,

Thanks for the quickreply. I had my PC custom build so it is not a brand. Is there a way to find out my motherboard?

thanks,
Nav
My System SpecsSystem Spec
.


25 May 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Yes open it up and snap and post a detailed picture of make and model.
My System SpecsSystem Spec
25 May 2014   #5

W7 Pro x64 SP1 / W8.1 Pro x64 / W10 Tech Preview x64 VM
 
 

Download and install Speccy and click on the motherboard tab on the left. Obviously you'll have to download from another PC and transfer the installer file over.

EDIT: Or follow Linne's advice!

Reinstalled W7 but Internet not connecting, Ethernet Driver missing-capture.jpg


My System SpecsSystem Spec
25 May 2014   #6

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Wonderfull people,

Thansk for the quick replies. I found in my older email the spec and it says this:

Motherboard: Gigabyte GA-870A-USB3L


Is that helpfull?

thanks,
Nav
My System SpecsSystem Spec
25 May 2014   #7

W7 Pro x64 SP1 / W8.1 Pro x64 / W10 Tech Preview x64 VM
 
 

Is your Windows 32-bit or 64-bit?
My System SpecsSystem Spec
25 May 2014   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

What Windows 7 are you running?
My System SpecsSystem Spec
25 May 2014   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

If you're 64 or 32 bit then go here and get the correct download.

GIGABYTE - Motherboard - Socket AM3+ - GA-870A-USB3L (rev. 3.1)
My System SpecsSystem Spec
25 May 2014   #10

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It says this:

Operating System: Microsoft® Windows 7 Home Premium 64-bit
My System SpecsSystem Spec
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 Reinstalled W7 but Internet not connecting, Ethernet Driver missing




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