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Windows 7: Cannot install driver / drivers missing on new install win7 ultimate

13 Jun 2014   #1
Amazingmin

Windows 7 ultimate x64
 
 
Cannot install driver / drivers missing on new install win7 ultimate

Hello, this is my first post on the forum, and I hope you can help me.
I have recently been given an HP 6465b probook. It had been dropped and the hard drive had failed. I installed a new hdd and got a copy of Windows 7 ultimate x64. The install went well until I discovered I couldn't connect to the Internet. There are at least 5 drivers missing.
They are for the SM Bus controller, Broadcom netxtreme gigabit ethernet controller, Broadcom netxtreme II network controller, two unknown devices. Now I think about there may be others as well.
I checked the system 32 / drivers folder and they are all there I think.
I tried to install the drivers in the usual way but windows says it cannot find them. I tried to install them from the windows disc. Again windows couldn't find them. I connected to my router via cable to try get cconnected that way but no luck. I have downloaded drivers to cd and installed from there, but I got an error code 10 device cannot start. In sysinfo it says driver not installed properly.
So I am at a loss as to what to try next. I hope the forum can assist with this.

Kind regards,....... Amazingmin (Dean)


My System SpecsSystem Spec
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14 Jun 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Amazing I am not a fan of the Windows feature mate and always go for the manufacturers site for drivers
These are what you need I think http://h20565.www2.hp.com/portal/sit...tte.cachetoken

Now if you cannot connect to the net you might need to get them onto stick on another machine and install from the stick.
My System SpecsSystem Spec
14 Jun 2014   #3
Amazingmin

Windows 7 ultimate x64
 
 

Thanks for your help. I have got connection to Internet now, so getting the drivers has been a lot easier. Some will still not install, as Windows says it has the correct driver, but cannot install it as access is denied. I presume this means I have to be logged in as an administrator, or is it something else?
My System SpecsSystem Spec
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14 Jun 2014   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Dean see this for finding out if you are the Admin User Account Type - Change

Why access is being denied I don't know any chance of a pic of the message
Screenshots and Files - Upload and Post in Seven Forums

If I don't reply for a while it is because I have a problem myself as I have just lost a whole post to you.


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Cannot install driver / drivers missing on new install win7 ultimate-user-account.png   Cannot install driver / drivers missing on new install win7 ultimate-user-account-2.png  
My System SpecsSystem Spec
24 Jun 2015   #5
briansdough

windows 7 64 bit
 
 

Hi, I have a custom built computer (GA-F2A85X-UP4 AMD A10-5800k) and had to reinstall windows. I was able to get all drivers from Gig website but I still cannot use them to update USB. I get an error message stating "windows has found the files for the drivers but it cannot install..." Any suggestions?

Thanks
My System SpecsSystem Spec
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 Cannot install driver / drivers missing on new install win7 ultimate




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