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Windows 7: Madcatz Arcade stick suddenly a Unknown Device

04 Jul 2014   #1
FloPPyPiLLoW

Ontario
 
 
Madcatz Arcade stick suddenly a Unknown Device

So I was playing skullgirls with my fightstick it switched me back to keyboard controls when I switched windows and came back so I unplugged it and plugged it back in and it worked fine. Then I switched windows and came back and it did the same thing but this time when I unplugged it an plugged it back in it didn't fix it. Now when I plug it in it says it's an unknown device. I have had issues with it about a week ago where it was trying to install the windows xbox controller v2.06 instead of the windows xbox controller 6.0 drivers which I fixed by manually switching it. But when that happened it was still showing up under controllers in device manager however now it's showing up as an unknown device under the Universal Serial Buses tab in device manager which means I can't select the xbox controller driver for it again. Not sure what's up so hopefully someone does


My System SpecsSystem Spec
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04 Jul 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Uninstall the device via Device Manager then configure Windows not to install updates.

Open Windows updates, in the left column click change settings, then in the drop down box select 'Check for updates but let me choose whether to download and install them'. The purpose of this is to keep Windows Updates from automatically installing a driver.

Madcatz Arcade stick suddenly a Unknown Device-windows-updates-settings.jpg

Reboot and reconnect the device. Then install the driver you have saved. You can then set Windows Updates back to however you had it set previously.


My System SpecsSystem Spec
04 Jul 2014   #3
FloPPyPiLLoW

Ontario
 
 

Doing that had no effect. When I plug it in it still comes up saying usb device not recognized.
My System SpecsSystem Spec
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04 Jul 2014   #4
matts6887

Windows 7 ultimate 64-bit
 
 

Uninstall the usb root hubs via device manager; reboot; and let windows redetect all connected usb devices. If you have a wired keyboard and mouse that is good because it wont be affected. If its wireless it will be affected until you reboot and windows finds the drivers for it. So uninstall the root hubs, reboot, and let windows re detect all the connected devices and see if that solves your issue. If not post back and we can go from there.
My System SpecsSystem Spec
04 Jul 2014   #5
FloPPyPiLLoW

Ontario
 
 

I tried what you said matts and it worked for about 5-10 minutes then cut out again.
My System SpecsSystem Spec
05 Jul 2014   #6
FloPPyPiLLoW

Ontario
 
 

So even when my fightstick turns into an unknown device I am still able to use my xbox controller. Also when it goes unknown skullgirls still recognizes that a controller is plugged in up until I unplug it.
My System SpecsSystem Spec
07 Jul 2014   #7
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Reinstall the chipset drivers

Check if there's a BIOS update for your machine
My System SpecsSystem Spec
07 Jul 2014   #8
matts6887

Windows 7 ultimate 64-bit
 
 

I agree with computergeek. Sounds like your motherboard(chipset) drivers need to be reinstalled and or updated. As well as checking to see if there is a bios update available to fix the issue.
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