Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Code 38 with Asus USB-BT400 Bluetooth Dongle

15 Jul 2014   #1
Catalpa

Windows 7 Ultimate 32bit
 
 
Code 38 with Asus USB-BT400 Bluetooth Dongle

Hello, I just got an Asus Bluetooth USB dongle and I went through the installation process, restarted, plugged it in and now I'm getting a Code 38 in the device manager. It told me to remove any Bluetooth software I already installed, I checked for it and there wasn't any.

I have no idea what to do at this point and I really want this to work so I don't have look for another one.

Thanks in advanced.

- Nolan


My System SpecsSystem Spec
.
15 Jul 2014   #2
carwiz

Windows 7 Pro-x64
 
 

Did you have a BT device before or is there one included (built-in) in your laptop? The code indicates there is a BT driver already in memory. The normal procedure is to remove the old driver then reboot before installing a new device driver, However; Windows will install a generic BT driver when the device is first plugged in so a new driver shouldn't be needed. Post an image of your Hardware Manager with the BT device plugged in and Bluetooth Radios expanded.
My System SpecsSystem Spec
15 Jul 2014   #3
Catalpa

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
Did you have a BT device before or is there one included (built-in) in your laptop? The code indicates there is a BT driver already in memory. The normal procedure is to remove the old driver then reboot before installing a new device driver, However; Windows will install a generic BT driver when the device is first plugged in so a new driver shouldn't be needed. Post an image of your Hardware Manager with the BT device plugged in and Bluetooth Radios expanded.
Ya, I had another crappy USB dongle that wasn't working, that's why I bought this new one. The laptop does not have one built into it.


Attached Thumbnails
Code 38 with Asus USB-BT400 Bluetooth Dongle-capture.png  
My System SpecsSystem Spec
.

Reply

 Code 38 with Asus USB-BT400 Bluetooth Dongle




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
adding a bluetooth dongle
okay so my motherboard has a built in Bluetooth dongle but since its in the back i don't get such great connection that steady. so i wanna get a dongle that i can put in the front to use. so my question is if i uninstall all the drivers form windows and disable it from the bios. will i have...
Hardware & Devices
Problem with bluetooth dongle
Tried to connect my smartphone (and my camera) to my laptop (built-in bluetooth) automatically, OK. Enabled my new PC bluetooth dongle csr4.0 in Windows 7 and tried to connect. Scanning - Confirm xxxxxx (random? 6 digit number) is used (msg on both sides)- OK - scanning - "wrong pincode or...
Hardware & Devices
Bluetooth headset + bluetooth Dongle help
I recently purchased these 2 items. Hoping for a headset for my phone and my pc. Newegg.com - Kinivo BTH220 Black Bluetooth Stereo Headphone – Supports Wireless Music Streaming and Hands-Free Ca Newegg.com - Mini Bluetooth USB 2.0 Micro Adapter Dongle It worked perfect with my Andriod, but...
Hardware & Devices
Bluetooth Dongle not visible anywhere
Hi guys, I have a Microsoft bluetooth dongle that came as part of the wireless mouse & keyboard set. When i connect the dongle to my pc, it gets installed & the keyboard and mouse work fine. BUT i cannot locate the device for the dongle on my PC. In windows XP the dongle appeared as a...
Hardware & Devices
bluetooth USB dongle
Hello, Is there anybody who knows about a Bluetooth key that would be fully recognized and accepted in Win 7 64 bits among the ones we find on the market ? The one I have, a very tiny dongle sold without driver is not correctly seen in device manager... Thank you
Hardware & Devices
USB Bluetooth Dongle
I have a USB Bluetooth Dongle that I used to use in Vista and XP, where it was simply plug and play. Then all I had to do was go to Control Panel and there would be a Bluetooth icon where I can add other Bluetooth devices. But after plugging it in Windows 7, there's no such icon when I go into...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App