Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Bluetooth devices' driver won't install

17 Jul 2014   #1
MissAB

Windows 7 Professional 64bit
 
 
Bluetooth devices' driver won't install

My HP notebook was recently reinstalled with Window 7 Professional 64bit. Now it won't share files with my Samsung galaxy S5 via bluetooth (and vice versa). When pairing the 2, Windows states "device driver software not successfully installed".

Windows support suggests the problem is with my device (phone) and I should download the driver directly from the manufacturer's website. I tried sharing to a friend's phone (S3 mini), with whome I'd successfully bluetoothed files prior to Windows reinstallation = same problem persisted as with my phone, which indicates to me that the problem lies with Windows.

Can someone please help a girl out?


My System SpecsSystem Spec
.
18 Jul 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome MissAB have you installed any software for the Samsung?? if not this may help
SAMSUNG

I cannot guarantee this will work because I recently installed Samsung software for my small Galaxy Ace and it was not all I expected it to be.
My System SpecsSystem Spec
18 Jul 2014   #3
carwiz

Windows 7 Pro-x64
 
 

Click on the Start Orb in the task bar, right click on Computer then select Manage. In the left pane of the Computer Management screen, click on Device Manager. Do any Bluetooth devices show up? See sample below.


Attached Thumbnails
Bluetooth devices' driver won't install-bluetooth-device.jpg  
My System SpecsSystem Spec
.

18 Jul 2014   #4
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

Does the Notebook's Wi-Fi work? I've seen several different brands where the Wi-Fi and Bluetooth worked together as do my HP and Dell Notebooks, turn the Wi-Fi off and my Bluetooth mice quit working. I use Bluetooth nano-size adapters in a USB port on my Desktops.
My System SpecsSystem Spec
18 Jul 2014   #5
carwiz

Windows 7 Pro-x64
 
 

You may be on to something Berton. Many do use the same chipset/module for the two signals.
My System SpecsSystem Spec
18 Jul 2014   #6
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by MissAB View Post
My HP notebook was recently reinstalled with Window 7 Professional 64bit. Now it won't share files with my Samsung galaxy S5 via bluetooth (and vice versa). When pairing the 2, Windows states "device driver software not successfully installed".
Similar problem here, with Lenovo W530 laptop failing to connect correctly in Bluetooth mode to my Galaxy S4.

However... there is a product named PdaNet+FoxFI which is designed to allow the phone to share its Internet access capability with the laptop, through a USB cable connection. This is called "USB tethering", and allows you to get to the Internet with your laptop by using the Internet access of the phone. In a sense, the phone is like a modem+router, and the laptop is "wired" to it... but through a USB cable (plugged into the phone, and a USB port on the laptop) rather than through an ethernet cable from router to ethernet jack on the laptop, or wireless connection from laptop to router.

Note that this "USB tethering" method of using your phone's Internet access for your laptop is similar to how WiFi Hotspot functionality on the phone works in a wireless way. But Sprint requires a $20/month fee to activate this phone WiFi capability, whereas USB tethering uses standard functionality present in all Android phones.

Anyway, as part of the PdaNet product it includes MTP connection drivers (that get installed on both PC as well as the phone). This allows Windows Explorer to then see the phone (both phone storage as well as SD card storage) when you connect it with the USB cable. There are no drive letters assigned with devices that connect through MTP as the Android phones do, but as long as you can use Windows Explorer to access the phone you can use drag/drop to transfer files between phone and PC.

I talk about all of this because if you weren't locked into only being willing to use a Bluetooth connection between your S5 and PC, but would accept a USB cable connection, then the MTP drivers provided with PdaNet+ will provide what you're looking for here, which is to be able to share files between phone and PC. And you'll be able to do that using Windows Explorer, thanks to these MTP drivers and the USB connection.
My System SpecsSystem Spec
19 Jul 2014   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Well some things are coming to light because not only will my Toshiba not blue tooth to it but will not even recognise the phone on a cable I posted a thread about.
My System SpecsSystem Spec
21 Jul 2014   #8
MissAB

Windows 7 Professional 64bit
 
 

Thanks to all for advice. I reinstalled a few versions of bluetooth drivers & software from HP website. After a few hit and miss attempts my laptop's bluetooth is working fine now.

@ICit2lol It has happened twice that a laptop/pc wouldn't recognise my phone via cable. The solution was removing and reinserting the sim.
My System SpecsSystem Spec
21 Jul 2014   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep well I ma not good with the new breed of android phones and a visit to my provider this afternoon and the fellow there go my phone fixed to use blutooth so hopefully I am ok even though using the micro SD worked it was SO SLOOOOOOOOW.
My System SpecsSystem Spec
Reply

 Bluetooth devices' driver won't install




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Cannot find Bluetooth driver that will install
Hello all. I'm so desperate for help with this problem. I've been trying for hours to get Bluetooth installed on my laptop but nothing is working. -I have a Dell Vostro 3500 with Windows 7 32bit Home Premium -Bluetooth is enabled in the BIOS (I have the most recent BIOS available for my system)...
Drivers
How do I install Bluetooth peripheral device driver?
Hi... I have a problem connecting my laptop and phone thru bluetooth..I gt a msg that my bluetooth peripheral device driver is missing..I tried some of d answers frm dis site bt none helped..my lap is HP 610 and phone is nokia..i can send files frm my lap to phone bt nt vice versa..Pls help..
Drivers
Broadcom Bluetooth driver install failed
Talking about the Broadcom Bluetooth installer at Broadcom.com - Home. Everything works fine until the Instalshield process. Fails, saying "Device not plugged in" for Bluetooth Peripheral Device and Multimedia Audio Controller. Bluetooth Radios and Human Interface Devices are OK. Do you think my...
Hardware & Devices
Why do I have to install my Bluetooth driver on every re-boot?
Hi all, As the title suggests. I am having to re-install the Bluetooth drive every time I start or re-boot the laptop. My laptop is a Fujitsu A531. Thanks guys.
Drivers
unable to install N5110 bluetooth driver
hello i just got a dell n5110 laptop which has windows 7 ultimate 64 bit. i downloaded bluetooth driver R292449 from dell's official website, now when i try to run the setup it gives the message "Activate Bluetooth using wireless switch " although i did turn it on with Fn+F2 key. can you please...
Drivers
Problem install Bluetooth driver....
Guys,i have problem install Bluetooth driver.B4 this,(in XP),i x have any problem install the driver without bluetooth device.but now,it say must enable device to install.can some1 give me advice how to install it successfully without enable device?
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App