New
#1
Bluetooth devices' driver won't install
My HP notebook was recently reinstalled with Window 7 Professional 64bit. Now it won't share files with my Samsung galaxy S5 via bluetooth (and vice versa). When pairing the 2, Windows states "device driver software not successfully installed".
Windows support suggests the problem is with my device (phone) and I should download the driver directly from the manufacturer's website. I tried sharing to a friend's phone (S3 mini), with whome I'd successfully bluetoothed files prior to Windows reinstallation = same problem persisted as with my phone, which indicates to me that the problem lies with Windows.
Can someone please help a girl out?