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Windows 7: Wifi + Bluetooth driver won't install on dell.

24 Jul 2014   #1
st18009

 
Wifi + Bluetooth driver won't install on dell.

Hello.

I was asked to re install windows 8 on a laptop. It's a Dell Inspiron 15 ( 3521 ).

It installed all the drivers except the wifi + Bluetooth driver.

The laptop cannot connect to wifi straight after installing windows 8.

When I run the exe, it gets to the end of the installation it asks for the user to switch on the Bluetooth or wireless switch ( It was one if them, I forgot which one ).

I look all over the laptop and cannot find anything that resembles a switch. I looked at the FN keys and there is no shortcut for it or anything.

I looked to see if it's under settings in windows 8 but the wifi screen says " no devices ".

The laptop has a cheap build.

Any advice would be really appreciated. Thanks in advance.


My System SpecsSystem Spec
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24 Jul 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums ... Have you got the QuickSet Application Installed ? If not Please Install it then using your Function Keys try to enable the Wireless/ Bluetooth Device by pressing FN+F2 or F3 before you Install the Driver ...
My System SpecsSystem Spec
24 Jul 2014   #3
st18009

 

Thank you I will do that. I was pressing FN + F1.
My System SpecsSystem Spec
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24 Jul 2014   #4
maxie

windows 7 home 64bit
 
 

Most welcome please let us know if you have further issues
My System SpecsSystem Spec
24 Jul 2014   #5
st18009

 

Hi. Sorry it doesn't work. All the other F keys work. This one doesn't do anything.
My System SpecsSystem Spec
24 Jul 2014   #6
maxie

windows 7 home 64bit
 
 

You Installed the Software ? If so please try this press the Windows key plus x .. That should open the Windows Mobility Center then enable the Device ..
My System SpecsSystem Spec
24 Jul 2014   #7
st18009

 

Alright so I downloaded a different wireless driver and it did not ask me to turn on the wireless switch. The installation bar reaches the end and just hangs there. I cancelled it and it didn't install the wifi driver. However it continued with installing the Bluetooth suite and that was successful.
My System SpecsSystem Spec
24 Jul 2014   #8
maxie

windows 7 home 64bit
 
 

Did you Download this Driver >>> Dell Wireless 1704 802.11b/g/n, Bluetooth 4.0+HS Driver ?
My System SpecsSystem Spec
24 Jul 2014   #9
st18009

 

1704 is the one that didn't work.

1703 / 1705 is the one that hanged and let me install Bluetooth suite.
My System SpecsSystem Spec
24 Jul 2014   #10
maxie

windows 7 home 64bit
 
 

I take it you did Restart the Computer ? Does the Network Card show in the Device Manager as missing a Driver ?
My System SpecsSystem Spec
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 Wifi + Bluetooth driver won't install on dell.




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