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Windows 7: No Audio Output Device is Installed

03 Aug 2014   #1
Zhall

Windows 7
 
 
No Audio Output Device is Installed

I believe this is an issue regarding an update.

I had this issue before and did a system restore to back before I had installed a certain program, and the issue went away.

Now however, I do not have a restore point that will go far enough back.


I started up my computer today and I was hit with the "No Audio Output Device is Installed" message, showing a red x circle by my speaker icon.

When I click on it it detects problems then attempts to install the driver needed.

Every time it attempts to do this it fails.

The driver is the "High Definition Audio Device"

Upon entering device manager everything related to sound has a yellow caution triangle next to it stating that...

Code:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I have tried the following
  • Uninstalling everything on the "Sound, video and game controllers" list, and attempting to reinstall
  • Installing the realtek audio drivers from their site
  • Removing my sound card and attempting to use onboard sound

The sound card I'm using is an old sound blaster live card, I don't think I even need it, but for some reason I still use it. (perhaps that will become apparent)

Thanks


My System SpecsSystem Spec
.
03 Aug 2014   #2
Scorcht

Windows 7 Home Premium
 
 

Try control panel(large icons) and going into your sound, and manage or view sound devices. If there is nothing in your output(playback), then thats a problem. If there is, then select your speakers/headset/anything you use that generates audo that is connected to your computer that. If all else fails, try a new soundcard
My System SpecsSystem Spec
03 Aug 2014   #3
Zhall

Windows 7
 
 

Did you even read my post?
My System SpecsSystem Spec
.

04 Aug 2014   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Could you fill out your system specs, please? It makes it easier to help if we know what kind of computer we're dealing with.

Thanks.
My System SpecsSystem Spec
04 Aug 2014   #5
Zhall

Windows 7
 
 

Abit Ax78 motherboard
AMD Phenom 9850 2.5GHZ
Windows 7 Home Premium
Sound Blaster X-Fi
Radeon HD 6970
My System SpecsSystem Spec
04 Aug 2014   #6
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Sometimes Radeon cards will disable other audio sources in favor of the HDMI port on the video card, but I don't know that that would cause a driver issue or driver failure.

You say that this happened after you installed a certain program in your OP. What happens if you uninstall that program? Maybe the program and your audio driver aren't compatible.
My System SpecsSystem Spec
05 Aug 2014   #7
Zhall

Windows 7
 
 

This has happened twice now, last time uninstalling that program helped.

This time it happened randomly, with no program to blame.

I believe I know what you mean about the video card, but incase I don't, what are the specifics on that?

Supposedly the sound drivers come with catalyst 14.4, but every time I install it there's no sound drivers?

When I go to the sound control panel it is literally empty. (typically 4-5 output and 3 input devices listed)
My System SpecsSystem Spec
05 Aug 2014   #8
Zhall

Windows 7
 
 

I just tried booting into linux (puppy slacko) and trying to play some audio, no luck there.

I believe I have yet another soundcard laying around, perhaps I will try it
My System SpecsSystem Spec
05 Aug 2014   #9
lindela

windows 7 professional 32 bit
 
 

try downloading the IDT universal sound driver, its sounds like sound driver conflict between the onboard sound devices and and your plugin devices.
My System SpecsSystem Spec
05 Aug 2014   #10
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by Zhall View Post
I believe I know what you mean about the video card, but incase I don't, what are the specifics on that?

Supposedly the sound drivers come with catalyst 14.4, but every time I install it there's no sound drivers?

When I go to the sound control panel it is literally empty. (typically 4-5 output and 3 input devices listed)
I've heard of it happening where the system suddenly gets it in it's head to use the graphics card's HDMI sound output to the exclusion of all else in the system, and it can be very difficult to get it set back to normal. I haven't had it happen personally, so I can't give you specifics, sorry.

What does show up in the sound control panel?

Quote   Quote: Originally Posted by Zhall View Post
I just tried booting into linux (puppy slacko) and trying to play some audio, no luck there.

I believe I have yet another soundcard laying around, perhaps I will try it
If Linux won't play audio either, you might be looking at a hardware fault.
My System SpecsSystem Spec
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