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Windows 7: Help!! trying to install hp printer

06 Aug 2014   #1
frank pole

7Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Help!! trying to install hp printer

Im Having trouble installing a hp deskjet on my win7 laptop - when i plug the usb in to laptop bubble message in task bar reads: could not install drivers -

When i install hp drivers and select wireless operation im asked to insert printer usb cable to laptop to complete setup - but laptop does not recognize that ive inserted usb so the install will not go any further

Could i possibly have system files missing from laptop? as i have this printer installed on my main computer and it works fine!


My System SpecsSystem Spec
.
07 Aug 2014   #2
frank pole

7Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Forgot to mention in my previous post that i had problems with the print spooler automatically turning itself off but it seems to have cleared now (after turning it back on a few times) leaving me with the above problems!
My System SpecsSystem Spec
07 Aug 2014   #3
maxie

windows 7 home 64bit
 
 

Hi there ... What is the printer Model Number ... You also need to fill your System Specs .. The Link below will help you achieve this ...

System Info - See Your System Specs

Also run a System Scan and Post back the Results ...

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
.

07 Aug 2014   #4
AstaLaVista

Windows 7 x64 (Ultimate)
 
 

Some printers (brother comes to mind) require the installation of the software prior to you plugging in the cable or looking for it on the network... Download the manual and follow instructions
My System SpecsSystem Spec
09 Aug 2014   #5
frank pole

7Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Scan come back clean - my machine spec have been updated
My System SpecsSystem Spec
09 Aug 2014   #6
maxie

windows 7 home 64bit
 
 

What is the Model Number of your Printer ?
My System SpecsSystem Spec
11 Aug 2014   #7
frank pole

7Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Its a HP deskjet 3050a
My System SpecsSystem Spec
11 Aug 2014   #8
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by frank pole View Post
Its a HP deskjet 3050a
Have a look here and download your driver - Software & driver downloads HP Deskjet 3050A e-All-in-One Printer - J611g | HP® Support

It may also help to read any material you still have for the printer to help get the drivers installed.
My System SpecsSystem Spec
12 Aug 2014   #9
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

Nearly all the HP printer installations I've done worked better by leaving the data cable unplugged as instructed until prompted to connect by the software. Some did have a choice to select for connecting later.
My System SpecsSystem Spec
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 Help!! trying to install hp printer




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