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Windows 7: Clean W7 install, no internet, drivers not installing

07 Aug 2014   #1
pupkevicius

windows 7 64-bit home edition
 
 
Clean W7 install, no internet, drivers not installing

Hi,

I did a clean install of windows 7 home edition 64bit, now I have no internet due to drivers not being present.

The problem is I do not know which drivers i need to download (from my other laptop) in order to solve the problem.

after i complete troubleshooting the following problems are found:

standard vga graphics adapter has a driver problem
coprocesssor doesn't have a driver
network controller doesn't have a driver

please help...

THANK YOU


My System SpecsSystem Spec
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07 Aug 2014   #2
skyred5

Windows 10 Pro
 
 

Hi there.

Just a few questions to know more about your system;

1. Bought it with a brand? Acer, HP, lenovo, etc. If so, you can actually visit their website with your brand and model and look for the correct drivers to install.

2. If not, will need you to go into device manager, right click each of those devices showing exclamation marks, choose properties, choose the details tab and select hardware ID. Then paste it here on your next reply.
My System SpecsSystem Spec
07 Aug 2014   #3
AstaLaVista

Windows 7 x64 (Ultimate)
 
 

+ 1

Look for Brand and Model... go to their website and download "Chipset Drivers" (these will give you network access) then the rest you can possibly do an auto install once you can connect to the internet and go back to their site.
My System SpecsSystem Spec
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08 Aug 2014   #4
pupkevicius

windows 7 64-bit home edition
 
 

Thanks for your help,

here are the hardware ID's as requested:

Network Controller

PCI\VEN_10EC&DEV_8172&SUBSYS_817210EC&REV_10
PCI\VEN_10EC&DEV_8172&SUBSYS_817210EC
PCI\VEN_10EC&DEV_8172&CC_028000
PCI\VEN_10EC&DEV_8172&CC_0280

Coprocessor

PCI\VEN_10DE&DEV_0AA3&SUBSYS_90721071&REV_B1
PCI\VEN_10DE&DEV_0AA3&SUBSYS_90721071
PCI\VEN_10DE&DEV_0AA3&CC_0B4000
PCI\VEN_10DE&DEV_0AA3&CC_0B40

Standard VGA Graphics Adapter

PCI\VEN_10DE&DEV_0A28&SUBSYS_90721071&REV_A2
PCI\VEN_10DE&DEV_0A28&SUBSYS_90721071
PCI\VEN_10DE&DEV_0A28&CC_030000
PCI\VEN_10DE&DEV_0A28&CC_0300

my laptop was a custom build, it has no model or brand. So I don't know where to look online for drivers.

Let me know if you need more info

Thanks
My System SpecsSystem Spec
08 Aug 2014   #5
pupkevicius

windows 7 64-bit home edition
 
 

I figured out how to get the driver for the internet, now I guess there are a bunch of other drivers that need upgrading. Is there an all in one program out there that can do this for free?

Thanks
My System SpecsSystem Spec
08 Aug 2014   #6
AstaLaVista

Windows 7 x64 (Ultimate)
 
 

I have never heard of a Custom Built Laptop but there is always a first!

If you go to Device Manager it will pretty much tell you the name and Model of your Video Card, Audio drivers, and a few others. All you do is go get those straight form the manufacturers... all others you can get through Windows Update and avoid downloading and installing the wrong drivers.


Attached Images
Clean W7 install, no internet, drivers not installing-device-manager.png 
My System SpecsSystem Spec
08 Aug 2014   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Network controller driver downloaded, installed and works? If so do NVIDIA Driver Downloads - Automatically Detect NVIDIA Products this will scan for your nvdia card and install the driver.

Run "windows update" a lot of times untill all updates have been installed. After that post device manager screenshot with "other devices" expanded. Most of the time new drivers will be installed automagically.
My System SpecsSystem Spec
17 Aug 2014   #8
mt12345

Linux x64
 
 

Quote   Quote: Originally Posted by AstaLaVista View Post
I have never heard of a Custom Built Laptop.
seen few, amiga600 laptop, xbox360 laptop, raspberry pi laptop etc
My System SpecsSystem Spec
17 Aug 2014   #9
mt12345

Linux x64
 
 

Quote   Quote: Originally Posted by AstaLaVista View Post
If you go to Device Manager it will pretty much tell you the name and Model of your Video Card, Audio drivers, and a few others..
No it will not. (see Standard 'VGA Graphics Adapter' in 1st and 4th post ?).

Some laptops were released with 2 graphics card options (intel/ati), 3 wireless card versions (intel/atheros) etc, sharing the same model number so sometimes it's tricky to find proper driver on manufacturer site.
In case of second hand laptop model number may be unreadable or removed (sticker) making things even worse.

Recently I installed Windows 7 on 6 years old Dell laptop, everything was detected and all drivers installed.
In XP era I was using DriverMax and DriverGenius - I know such programs are not recommended but to quickly identify hardware I don't know anything better. Internet connection not needed - as long as you are able to install the program from usb pendrive or CD - it will work (identify and show you name of file to search and download).
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 Clean W7 install, no internet, drivers not installing




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