Device Manager - Other Devices - Universal Serial Bus (USB) Controller  


  1. DavidM
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    Device Manager - Other Devices - Universal Serial Bus (USB) Controller


    There is a yellow triangle next to this device. When I ask Windows to install or update the driver, it reponds with "Windows could not find driver software for your device. ..."

    When I right click on the device and then click Properties / Hardware IDs this is what I see

    PCI\VEN_1106&DEV_3432&SUBSYS_50071458&REV_03
    PCI\VEN_1106&DEV_3432&SUBSYS_50071458
    PCI\VEN_1106&DEV_3432&CC_0C0330
    PCI\VEN_1106&DEV_3432&CC_0C03

    When I click on Compatible IDs I see this:

    PCI\VEN_1106&DEV_3432&REV_03
    PCI\VEN_1106&DEV_3432
    PCI\VEN_1106&CC_0C0330
    PCI\VEN_1106&CC_0C03
    PCI\VEN_1106
    PCI\CC_0C0330
    PCI\CC_0C03

    The location information is PCI\VEN_1106&DEV_3432&REV_03
    PCI\VEN_1106&DEV_3432
    PCI\VEN_1106&CC_0C0330
    PCI\VEN_1106&CC_0C03
    PCI\VEN_1106
    PCI\CC_0C0330
    PCI\CC_0C03

    The location information is PCI\VEN_1106&DEV_3432&REV_03
    PCI\VEN_1106&DEV_3432
    PCI\VEN_1106&CC_0C0330
    PCI\VEN_1106&CC_0C03
    PCI\VEN_1106
    PCI\CC_0C0330
    PCI\CC_0C03

    The location information is PCI bus 3, device 0, function 0

    Physical Device Object name is \Device\NTPNP_PCI0017


    How can I make the yellow triangle go away?
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  3. pbcopter
    Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       New #2

    Welcome to the forum.

    What motherboard are you using?

    From the information you have provided, it appears that you need the driver for USB 3.0 provided by VIA.

    I would check the web site of the motherboard manufacturer or your motherboard install disk.
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  4. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #3

    Hi David Welcome to Seven Forums .. Looks like you are missing a Driver for your Host Controller .. Do you know the Model Number of your Motherboard ? ....
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  6. DavidM
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    My motherboard is a Gigabyte Z77X-UD3H. I have the install disk which has this number on it: 12DC1-10IH77S-120AR.
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  7. pbcopter
    Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       New #5

    Get the VIA USB 3.0 drivers from here.

    GIGABYTE - Motherboard - Socket 1155 - GA-Z77X-UD3H (rev. 1.0)
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  8. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #6

    VIA USB 3.0 Driver In the Link below ...

    GIGABYTE - Motherboard - Socket 1155 - GA-Z77X-UD3H (rev. 1.0)
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  10. DavidM
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    Sorry to be a bit slow. I don't do this very often.

    I downloaded the file VIA USB 3.0 Driver version 6.1.7600.2108, size 15.22 MB, date 2013/08/22. It was a zipped file, so I extracted it. Now I have a folder entitled VIAUSB3 that contains many files. There is one entitled Usetup. When I hover the mouse over it, the description includes the phrase "Setup Launcher."

    Is this the file I should execute in order to install the driver?
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  11. DavidM
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #8

    I used the Usetup executable. Problem solved.

    Thanks so much, Maxie!
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  12. pbcopter
    Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       New #9

    I guess I didn't help.
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