couldn't install driver for SM Bus installer  


  1. Exyana
    Posts : 30
    Windows 7 Ultimate x32
       New #1

    couldn't install driver for SM Bus installer


    So today I tried connecting my phone to my brand new laptop for the first time, when I connected it, it said that it was connecting and it was charging my phone, however, it didn't appear, so I thought I could just go to the Device Manager to see what's wrong, when I opened the device manager I saw that the SM Bus controller, PCI Simple Communication Controller and an Unknown device (my phone) had the little yellow icon next to them, so I troubleshooted my hardware and it tried installing drives for all of them, but couldn't.
    A week or two weeks ago I connected my External Hard Drive to the laptop and it worked fine, but I guess a phone is different from an External Hard Drive?

    Anyways, here are my laptop's specs:

    OS Name Microsoft Windows 8.1 Pro
    Version 6.3.9600 Build 9600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name LENOVO
    System Manufacturer LENOVO
    System Model 20278
    System Type x64-based PC
    System SKU LENOVO_MT_2027
    Processor Intel(R) Core(TM) i5-4200M CPU @
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    Install the Intel Motherboard Chipset drivers and see if that helps.
    Go to https://downloadcenter.intel.com/default.aspx and run the scan on your PC. It will either list that the driver you have is up to date or will list a new driver. In either case, download and install the available driver.

    Some phones and not Windows plug and play and need drivers from the phone vendor.
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  4. Exyana
    Posts : 30
    Windows 7 Ultimate x32
    Thread Starter
       New #3

    fireberd said:
    Install the Intel Motherboard Chipset drivers and see if that helps.
    Go to https://downloadcenter.intel.com/default.aspx and run the scan on your PC. It will either list that the driver you have is up to date or will list a new driver. In either case, download and install the available driver.

    Some phones and not Windows plug and play and need drivers from the phone vendor.
    It tells me the Intel Driver Update Utility failed and I do have Java, oh and my phone works when I plug it in my other PC.
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    I don't have Java, but the Intel scan for drivers works OK on all of my PC's.

    Check with Lenovo and download the Intel motherboard chipset drivers, again, even if they are the same version you have.
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  7. NoN
    Posts : 4,166
    Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
       New #5

    Exyana said:
    fireberd said:
    Install the Intel Motherboard Chipset drivers and see if that helps.
    Go to https://downloadcenter.intel.com/default.aspx and run the scan on your PC. It will either list that the driver you have is up to date or will list a new driver. In either case, download and install the available driver.

    Some phones and not Windows plug and play and need drivers from the phone vendor.
    It tells me the Intel Driver Update Utility failed and I do have Java, oh and my phone works when I plug it in my other PC.
    Go to this forum thread and download from link the Latest Intel Chipset Device Software version 10.0.13.

    Once download the .exe, right click to unblock the file then run it as administrator. if it does fix your problem then its OK.

    If not, you will surely have to run it through Command Prompt with the -overall command.

    But try first the normal install with the .exe.
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  8. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #6

    I suspect the user has deeper problems than just what has been reported.
      My Computer
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