Toshiba L550 laptop web Camera not working Win 7 64  

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  1. Posts : 229
    Windows 7 64 bit
       #1

    Toshiba L550 laptop web Camera not working Win 7 64


    Please help. I have a Toshiba Satellite L550 laptop with web Camera not working but it did some moths ago--yet the face recognition works the camera so I know that driver camera combination works. I have uninstalled the current driver and reinstalled it and not only the original but supposed updates also..nothing will make the camera application work. I do not think the bios is the problem as I cannot find any references to the webcam in the bios.. Can anyone help please
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    When you say "Web camera" are you referring to using the camera online?
      My Computer


  3. Posts : 229
    Windows 7 64 bit
    Thread Starter
       #3

    Web Cam


    Hi and thanks for replying
    The web cam is built into the Satellite L550..normally I would double click on web cam link and the light would show on the laptop screen top area. I would then record or click for photo capture..

    Any ideas

    The camera works as it were when I use the face recognition facility although I do not use this facility
      My Computer


  4. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #4

    Oh okay you mean the software... :)

    Just to check you have this driver installed: Driver Downloads - Computers | Toshiba - Toshiba

    As there are 2 drivers one for the face software and the other for the webcam.
      My Computer


  5. Posts : 229
    Windows 7 64 bit
    Thread Starter
       #5

    Web cam drivers


    Thanks for the input. I followed that link you gave and it sent me to the search p[age and maybe its just me but I could not find the drivers you sent me to download.. Sorry to ask but could could you please tell me what you searched for to get to this choice of both drivers

    TIA
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  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #6

    Of course, Here is a snapshot of what i searched for:
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  7. Posts : 229
    Windows 7 64 bit
    Thread Starter
       #7

    Toshiba webcam drivers


    Thank once again ...sadly the server is malfunctioning at Toshiba..but I will download later and let you know
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  8. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #8

    Brilliant, :)
      My Computer


  9. Posts : 229
    Windows 7 64 bit
    Thread Starter
       #9

    webcam toshiba


    I managed to download them both installed them..sadly same message as attached..no idea why this happens

    In device manager I see USB wecam as the imaging device I do not see the toshiba webcam..should i see webcam here in devices..
    Last edited by artinusa; 02 Sep 2014 at 21:17. Reason: more info
      My Computer


  10. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #10

    You should yes, have you tried the windows trouble shooting on your webcam?
      My Computer


 
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