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Windows 7: USB 3.0 host utility controller not found

24 Sep 2014   #1
Daveywavey

windows 7 home premium 64 bit
 
 
USB 3.0 host utility controller not found

Hi, I think I have accidentally uninstalled my Reneas USB 3.0 controller as the usb ports are not working and I'm getting the not found error. I have tried installing the driver from the reneas website and restarting my laptop but I get the same problem. Also usb 3.0 doesn't show up in the driver manager at all. Any suggestions? Having only 1 usb port working on a laptop sucks...


Thanks in advance.


My System SpecsSystem Spec
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24 Sep 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums ... Download and Install the Chipset Driver from the Link below ..

Then Download the USB3 Driver from the same Link ...


Product Support | Dell US
My System SpecsSystem Spec
24 Sep 2014   #3
Daveywavey

windows 7 home premium 64 bit
 
 

Ok I tried installing the chipset driver but it said that I already have the later version of the program installed on my computer. The driver installed fine but still its giving me the 'not found' error when I try to open the controller.
My System SpecsSystem Spec
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24 Sep 2014   #4
maxie

windows 7 home 64bit
 
 

Can you Please Post a screenshot of your USB Devices expanded ..

The Link below will help you achieve this ..


Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
24 Sep 2014   #5
Daveywavey

windows 7 home premium 64 bit
 
 

Here it is.


Attached Thumbnails
USB 3.0 host utility controller not found-untitled.jpg  
My System SpecsSystem Spec
24 Sep 2014   #6
maxie

windows 7 home 64bit
 
 

It is not Installed .. Try the Driver in the Link below ...

MSI 970A-G46 USB 3.0 Driver 1.16.12 Driver - TechSpot
My System SpecsSystem Spec
24 Sep 2014   #7
Daveywavey

windows 7 home premium 64 bit
 
 

While installing it said "the Asmedia asm104x USB 3.0 host controller was not found" so I could not complete the installation. The Reneas controller appears in my programs list though for some reason.
My System SpecsSystem Spec
24 Sep 2014   #8
maxie

windows 7 home 64bit
 
 

Not so good do you have any Restore Points before you made the Changes ? ...
My System SpecsSystem Spec
24 Sep 2014   #9
Daveywavey

windows 7 home premium 64 bit
 
 

Nope, it happened about a month ago and I only got around to fixing it now.... =/
My System SpecsSystem Spec
24 Sep 2014   #10
maxie

windows 7 home 64bit
 
 

Do you have the Intel Management Engine Installed ?
My System SpecsSystem Spec
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 USB 3.0 host utility controller not found




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