USB 3.0 host utility controller not found  

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  1. Daveywavey
    Posts : 15
    windows 7 home premium 64 bit
       New #1

    USB 3.0 host utility controller not found


    Hi, I think I have accidentally uninstalled my Reneas USB 3.0 controller as the usb ports are not working and I'm getting the not found error. I have tried installing the driver from the reneas website and restarting my laptop but I get the same problem. Also usb 3.0 doesn't show up in the driver manager at all. Any suggestions? Having only 1 usb port working on a laptop sucks...


    Thanks in advance.
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  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #2

    Hi Welcome to Seven Forums ... Download and Install the Chipset Driver from the Link below ..

    Then Download the USB3 Driver from the same Link ...


    Product Support | Dell US
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  4. Daveywavey
    Posts : 15
    windows 7 home premium 64 bit
    Thread Starter
       New #3

    Ok I tried installing the chipset driver but it said that I already have the later version of the program installed on my computer. The driver installed fine but still its giving me the 'not found' error when I try to open the controller.
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #4

    Can you Please Post a screenshot of your USB Devices expanded ..

    The Link below will help you achieve this ..


    Screenshots and Files - Upload and Post in Seven Forums
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  7. Daveywavey
    Posts : 15
    windows 7 home premium 64 bit
    Thread Starter
       New #5

    Here it is.
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  8. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #6

    It is not Installed .. Try the Driver in the Link below ...

    MSI 970A-G46 USB 3.0 Driver 1.16.12 Driver - TechSpot
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  10. Daveywavey
    Posts : 15
    windows 7 home premium 64 bit
    Thread Starter
       New #7

    While installing it said "the Asmedia asm104x USB 3.0 host controller was not found" so I could not complete the installation. The Reneas controller appears in my programs list though for some reason.
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  11. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #8

    Not so good do you have any Restore Points before you made the Changes ? ...
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  12. Daveywavey
    Posts : 15
    windows 7 home premium 64 bit
    Thread Starter
       New #9

    Nope, it happened about a month ago and I only got around to fixing it now.... =/
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  13. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #10

    Do you have the Intel Management Engine Installed ?
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