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Windows 7: Dell XPS L321x trackpad issues

13 Oct 2014   #1
splodgebob

Windows 7 Ultimate x64
 
 
Dell XPS L321x trackpad issues

Hi all,

I am having intermittent trackpad issues on Windows 7 with my Dell XPS L321x ultrabook with the trackpad freezing mid-use or not being responsive after turning on the laptop (requiring multiple reboots to resolve).

The freezing is sporadic which makes me think that it is a possible driver issue - I'm using a slightly older version of the trackpad drivers which seem to make the problem occur slightly less frequently compared to the most up-to-date ones.

Can anyone advise how I might identify the exact problem and correct it?

Thanks


My System SpecsSystem Spec
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13 Oct 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums .. Which Driver are you using ? ...

Where did you get the Driver from ?

Have you tried the Latest Driver from the Dell Website .. ?
My System SpecsSystem Spec
14 Oct 2014   #3
splodgebob

Windows 7 Ultimate x64
 
 

Hi,

I'm currently using driver version 2.3.6.33 from the Dell website, there are newer ones available but I found that they were less reliable.

Are there any other reasons why this problem might be occurring?

Thanks
My System SpecsSystem Spec
.

14 Oct 2014   #4
maxie

windows 7 home 64bit
 
 

It could be faulty .. Did you Install the Chipset Driver from the Dell Website ? ....
My System SpecsSystem Spec
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 Dell XPS L321x trackpad issues




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