Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Audio/video stutter/, attributed to tcpip.sys and ndis.sys DPC latency

19 Oct 2014   #1
MerroStep

Windows 7 Home 64 bit
 
 
Audio/video stutter/, attributed to tcpip.sys and ndis.sys DPC latency

Over the past week I have had serious audio/video stutter every few minutes for a second or two. It wasn't until last night I ran LatencyMon and discovered the drivers that have caused the issue. I have tried doing multiple diagnostic tests and many of them have come clean. I suppose that to provide more information on what has occurred, I will provide a timeline.

1. Experienced a BSOD right before shut-down due to "Page Fault Found In A Non Paged Area."
2. On the next boot, the keyboard plugged into one of my USB3 ports was not working, so I unplugged it and plugged it back in and it worked again.
2. It was after this BSOD that I began to experience the audio/video stutter issues.
3. Attempted to do tests on multiple pieces of hardware including CPU, RAM, and my various HDs. All seem to be okay (did not run MemTest but Windows Memory Diagnostic, however).
4. I thought it may have been drivers, so I tried updating my video/audio drivers.
5. Ran LatencyMon to discover that tcpip.sys and ndis.sys were the culprits. Updated motherboard/on-board network card drivers, but still experienced the freezing/stuttering
6. Plugged an already-faulty iPhone charger into the front USB port. Sparked and caused smoke to come out of cable.
6. Received a "0x0000001E" BSOD on shut-down a few days after the first BSOD.

To this day, the freezing/stuttering still continues. The one thing that astonished me, however, was that my laptop, over the past two-three days, are also experiencing the SAME exact symptoms. The same culprit for my laptop also appears to be the tcpip.sys and ndis.sys drivers as well.

I initially thought my desktop was acting up because of a possibly failing PSU, but it seems rather odd that my laptop is also experiencing the same exact symptoms as well.

I have moved into a new apartment with a router/modem already established in the apartment by my roommates, could this be the culprit for both computers? Or are both computers acting up for different reasons?

For the purposes of this post, I would like to prioritize fixing my desktop, but I find it highly suspicious that the same drivers are causing the same symptoms on TWO SEPARATE computers.


My System SpecsSystem Spec
.
22 Oct 2014   #2
MerroStep

Windows 7 Home 64 bit
 
 

I hope you all don't mind a bump. 3 days later and I'm still having the problem. I have tried re-installing my Realtek internet drivers to inputting into cmd "netsh ip int reset." Does anyone have any ideas on what I can do to solve this?
My System SpecsSystem Spec
23 Oct 2014   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by MerroStep View Post
Experienced a BSOD right before shut-down due to "Page Fault Found In A Non Paged Area."
Follow Blue Screen of Death (BSOD) Posting Instructions and upload the resulting .zip file into your next post.
My System SpecsSystem Spec
.

24 Oct 2014   #4
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

Try obtaining and installing the following Windows 7 SP1 hotfixes:

KB2894906 - fixes a possible BSOD error in the ndis.sys file
KB2908580 - fixes a BSOD 0A error with fwpkclnt.sys, netio.sys & tcpip.sys files
My System SpecsSystem Spec
Reply

 Audio/video stutter/, attributed to tcpip.sys and ndis.sys DPC latency




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Streaming audio stutter in video while buffering
Hi, I just retired my windows XP preparing for what will come this april. Everything is fine and I like 7 well enough I suppose, but since I installed it I have had stuttering issues with running streaming video and some audio. I have tried using my on board sound with the latest drivers, no...
Sound & Audio
Audio/Video stutter during games, videos. Suspect ethernet driver
I first built this desktop last May and immediately played Crysis on it to test the graphics and whatnot. I occasionally noticed some audio stuttering and the game would freeze up for a split second, then it would be fine. I knew the hardware could handle it (my system spec but with an AMD Phenom...
Sound & Audio
Video and Audio Stutter issue
I need a saviour, it seems everywhere I turn my problem goes unsolved. I will try and explain it as best I can. The problem is stuttering. I get stutters in games, game movie scenes, videos, youtube videos, even as I type this to you know at times what I am typing doesn't appear, it stutters,...
Music, Pictures & Video
Ocassionsal Video and Audio Stutter
Hey guys, I've recently purchased a new PC (stats to the left) and it's giving me some problems when playing video and games. It's a stutter and is usually rather random. I can play WoW just fine and experience a slight server stutter when performing some data fetching tasks, which I have...
Hardware & Devices
Audio/Video Stutter/Hesitation
In Win7, I experience a 'stutter' (very noticeable in the audio, less noticeably in the video) while playing ANY type of media. MKV, AVI, MP3, streaming (youtube, etc). I do not have this problem in Win XP. The problem occurs in both 32 and 64 bit versions of Win7 RC. I have an ASUS m4a78t-e...
Media Center


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App