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Windows 7: Computer no longer has a wireless driver/Can't detect wireless network

23 Oct 2014   #1
Victus

IA
 
 
Computer no longer has a wireless driver/Can't detect wireless network

I've had wireless on this pc before. A while back, we had a tech come out from out internet provider to fix a few things, and we told him we already have a few other devices on our wireless network, so it may be a better idea to connect through an ether-net cord to our main pc for a more secure connection.

That has worked fine for the most part, but now there's a different problem, and I think I need to be able to connect wireless in order to fix it.
If it matters, the problem is, that any game I try to patch via the game launcher, times-out.
I actually spoke with a CSR from Square Enix, he said it may have to do with the port-forwarding, then I spoke with a rep in technical support from our local provider, and she said there is no port forwarding through the(ir) ether-net but it is available through wireless.

So, that's essential what has brought me here.
I'll upload a couple of pics, so you can actually see that:
A: There is no wireless enabled on my pc at all and
B: There's no wireless driver - just the one on my driver list that, tbh, I don't know much about.

I've already tried uninstalling the driver then re-installing, (didn't detect anything).
I've tried power-cycling my modem.
I've messed around with every option in the "Network and Internet" settings in my control panel.
I've checked all around the outside of my pc, JUST IN CASE it's weird and has a switch somewhere that enables/disables wireless.
Just to confirm, yes, there is indeed wireless being transmitted throughout our home. We have 2 phones, a 3DS, and a smart tv hooked up to it.

So, does anyone have any recommendations beyond what I've already done?




Attached Thumbnails
Computer no longer has a wireless driver/Can't detect wireless network-drivers.png   Computer no longer has a wireless driver/Can't detect wireless network-wireless.png  
My System SpecsSystem Spec
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23 Oct 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums .. Can you Post a screenshot of the Device Manager .. With your Network Adapters expanded ... Before you do that go to View Hidden Devices ... Also what is the Model Number of your Computer ? ..
My System SpecsSystem Spec
23 Oct 2014   #3
Victus

IA
 
 

Alright, so here's an updated pictures with the device manager, while able to view hidden drivers.
Also, my pc model number (I hope I wrote down the correct numbers/letters... it's really small!)
is: AG3610-UR209


Attached Thumbnails
Computer no longer has a wireless driver/Can't detect wireless network-devices2.png  
My System SpecsSystem Spec
.

24 Oct 2014   #4
maxie

windows 7 home 64bit
 
 

Thanks for the Information ... Would seem you have an Acer Predator G3 Model ..

Which is suppose to have a Ralink Wireless Card ... Which Version of Windows are you using ? ...
My System SpecsSystem Spec
24 Oct 2014   #5
Victus

IA
 
 

The whole time I've had this computer I've only had Windows 7 Home Premium.
My System SpecsSystem Spec
24 Oct 2014   #6
maxie

windows 7 home 64bit
 
 

Looks as if the Wireless Card is Integrated ... There might be a Setting in the BIOS to set it to Enabled ..
My System SpecsSystem Spec
24 Oct 2014   #7
Victus

IA
 
 

Entering the BIOS, and going through it thoroughly, I'm actually not seeing any options in regards to networking or otherwise.
Is it possible that it's actually some form of hardware in the tower, that may have been turned off?
In the meantime, I'll go through the BIOS again, just to be 100% sure, and look through some other suggestions as well.
My System SpecsSystem Spec
24 Oct 2014   #8
maxie

windows 7 home 64bit
 
 

I have done a Search and could not find any thing which relates to turning on the Wireless Card ... It is true that some Computers have switches for that purpose or even Function Keys that Enable the Card .. I can not see any way that it should be inside a Computer .. I would check under Advanced Options in the BIOS .. There should be one for the Lan Card ...
My System SpecsSystem Spec
26 Oct 2014   #9
Victus

IA
 
 
Sorry for the last reply

Been a busy past couple of days.

So to follow up a bit, there's literally no option in the bios to turn on anything that I don't have turned on already.
At this point, I'm wondering if it's not a defective software/internal hardware issue. I may have to resort to buying an external card, as it seems nothing else is providing any results. Then I just have to hope, server timeout problem is actually caused by the connection type....
My System SpecsSystem Spec
26 Oct 2014   #10
maxie

windows 7 home 64bit
 
 

Yes your only Option might be to get a new USB Adapter ... At least they are not expensive ..
My System SpecsSystem Spec
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 Computer no longer has a wireless driver/Can't detect wireless network




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