Microsoft ACPI-Compliant System driver missing W7 64  

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  1. Posts : 11
    None>
       #1

    Microsoft ACPI-Compliant System driver missing W7 64


    Hello,
    I have a problem with the new build, PC doesn't wake up from sleep,
    I tried everything you can possibly think about and I narrowed it down to
    my last chance: in device manager I see un unknown device,
    is the Microsoft ACPI-Compliant System driver that is missing.

    I tried downloading the Asus (mobo is Asus H81M-K) ATK pack which should've been
    enough to fix it but it didn't the Microsoft ACPI-Compliant System driver is missing,
    hence my question:

    where can I find Microsoft ACPI-Compliant System driver for Windows 7 64 bit?
    Windows auto search for drivers didn't find it, Intel Driver utility didn't find it either
    So I'm lost


    everything I read redirect to problems with laptops and they all have their fix
    on the manufacturer site, but this is a desktop and so...

    any help will be much appreciated.
    thank you!
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi .. Select the Device right click select Property's / Details Tab ... Are there any PCI VEN numbers there ? ...
      My Computer


  3. Posts : 1,670
    win 10
       #3

    hi,

    go here and under utilities try the eighth one down in the list. Motherboards - H81M-E - ASUS
      My Computer


  4. Posts : 11
    None>
    Thread Starter
       #4

    Hey guys,
    thank you for your help

    So I downloaded and tried to install the application in the link
    oscer1 posted, I tried to make the device recognize the path and auto
    install, i tried installing manually, i tried uninstalling the device then installing manually, reboot each attempt and I get the same error every time, which is:

    "Windows found driver software for your device but encountered an error
    while attempting to install it.

    AMDA00 Interface

    The service cannot be started, either because it is disabled or because
    it has no enabled devices associated with it.

    If you know the manufacturer of your device, you can visit bla bla bla.."


    So, yeah, no luck.

    @Maxie
    details tab, hw IDs only shows this:

    ACPI\PNP0A0A
    *PNP0A0A


    EDIT: also just run sfc scannow just to check and
    no errors whatsoever here found. Install was clean, new build, just few weeks ago
      My Computer


  5. Posts : 18,415
    windows 7 home 64bit
       #5

    Seems you need the ASUS Probe from the Motherboards Website
      My Computer


  6. Posts : 11
    None>
    Thread Starter
       #6

    Probe just installed, device still showing as driver is missing

    According to few posts I read around it seems the Asus AMD00A is faulty

    what if I disable that device? would it cause problems? Would it solve anything?
      My Computer


  7. Posts : 18,415
    windows 7 home 64bit
       #7

    Can not see it causing any problems .. .. Read the Link below ..


    Asus z87 Unknown Device in Device Manager: ACPI\PNP0A0A - Page 2
      My Computer


  8. Posts : 11
    None>
    Thread Starter
       #8

    maxie said:
    Can not see it causing any problems .. .. Read the Link below ..


    Asus z87 Unknown Device in Device Manager: ACPI\PNP0A0A - Page 2
    Ok so, it did the same thing, moved from other devices, to system devices
    and up till here it was showing driver not installed, then manually reinstalled the Probe,
    restarted and now it still sees it as unknown device (in system devices) but now
    driver is installed, no yellow "?" warnings no more.

    Thank you a lot, I don't know if this will fix the problem with the PC not waking
    up from sleep but if not I know this is not the problem :)

    (if that problem is not solved, since I literally tried everything the last one is
    my monitor doesn't have 64 bit drivers, so I'll try another monitor and/or the DVI
    instead of the VGA connection)

    thank you so much for your help, really!
      My Computer


  9. Posts : 18,415
    windows 7 home 64bit
       #9

    Most welcome :)
      My Computer


  10. Posts : 1,670
    win 10
       #10

    good job
      My Computer


 
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