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Catalyst Clean Uninstall Utility nuked Intel USB drivers
Greetings,
I'm working on a desktop where any AMD video card will not respond after the standard 20 minute timeout to cut video; the whole machine freezes. It doesn't happen with nVidia cards (at least with a 550ti), so from what I could tell, making sure that all Catalyst-related files were removed from the machine was a good call.
I ran the AMD Catalyst Clean Uninstall Utility, and found that it nuked Intel's USB drivers from the machine. It's an AsRock Z87 Pro3. I hooked up a serial mouse, and, using the on-screen keyboard, I downloaded/installed the chipset drivers from AsRock's web site (no joy), then the latest version from Intel, also with no change.
At this point, I'm running sfc /scannow, and if it would help, I will upload the logs.
This machine's specs:
AsRock Z87 Pro3
Intel i5-4670K
8GB RAM
1TB HDD
AMD Radeon HD7950 3GB (Also tried with Radeon HD7870)
Win7 Enterprise SP1 64-bit
Question 1: Is this most easily fixed with a repair install?
Question 2: Will a sysprep (generalized) fix it?
I have a genuine product key, so either of the above are possibilities at least from an activation perspective.
EDIT/UPDATE: sfc /scannow found no integrity violations.
Last edited by Redmage913; 04 Dec 2014 at 09:32. Reason: Added update.