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Windows 7: Bluetooth problem

11 Dec 2014   #1
archangel89

x64
 
 
Bluetooth problem

HP Pavilion dv6
Intel Core i3-2330M

I recently bought a bluetooth dongle so I can have my sound from my laptop through bluetooth speakers, I let the dongle install properly (Intel Centrino Wireless Bluetooth 3.0 + High Speed Adapter) and when I'm doing the following action it keeps freezing.

Right click the bluetooth icon
Open Settings
Clicking "Allow Bluetooth devices to find this computer"
Clicking "Apply"
I'm getting a "Bluetooth Service Error"
An error occurred while Windows was saving your settings. The Bluetooth device might me unplugged

The following settings were not saved: Discovering settings, Connection settings

Can anyone help me? If you need anymore details on the machine I'm running I'll happily help. Thanks in advance.


My System SpecsSystem Spec
.
11 Dec 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums ... Start Search box type msconfig ... Check under the Services Tab .. Bluetooth Support Service is running ...
My System SpecsSystem Spec
11 Dec 2014   #3
archangel89

x64
 
 

Quote   Quote: Originally Posted by maxie View Post
Hi Welcome to Seven Forums ... Start Search box type msconfig ... Check under the Services Tab .. Bluetooth Support Service is running ...
Hi, thanks for the welcome. Here's a list of Bluetooth programs that are running

My System SpecsSystem Spec
.

11 Dec 2014   #4
maxie

windows 7 home 64bit
 
 

Does the Device show in the Device Manager ? ...
My System SpecsSystem Spec
11 Dec 2014   #5
archangel89

x64
 
 

Quote   Quote: Originally Posted by maxie View Post
Does the Device show in the Device Manager ? ...
Here's what it shows in my Device Manager



My System SpecsSystem Spec
11 Dec 2014   #6
maxie

windows 7 home 64bit
 
 

Select the Device right click and Disable .. Wait till the Icon changes to Disabled and then Re-enable ...
My System SpecsSystem Spec
11 Dec 2014   #7
archangel89

x64
 
 

Quote   Quote: Originally Posted by maxie View Post
Select the Device right click and Disable .. Wait till the Icon changes to Disabled and then Re-enable ...
I disabled both of the Bluetooth's showing and it asked me to restart the computer - which I did. Booted back up and went back to Device Manager and enabled it and it's missing one of the original ones that were there. Network adapters have gone too.

My System SpecsSystem Spec
11 Dec 2014   #8
maxie

windows 7 home 64bit
 
 

Try Uninstalling and Re-Install ...
My System SpecsSystem Spec
11 Dec 2014   #9
archangel89

x64
 
 

Quote   Quote: Originally Posted by maxie View Post
Try Uninstalling and Re-Install ...
It's been stuck on this for over an hour

My System SpecsSystem Spec
12 Dec 2014   #10
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
Reply

 Bluetooth problem




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