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Windows 7: Black screen appears while trying to update Intel HD 3000 driver

19 Dec 2014   #1
Mutant21

Windows 7 Ultimate x64
 
 
Black screen appears while trying to update Intel HD 3000 driver

I got a custom Laptop with the following characteristics:
OS: Windows 7 Ultimate 64-bit , SP1
Processor: Intel Core i3-2330M CPU@2.20 GHz
RAM: 4GB
Graphics: Intel HD 3000 & GeForce GT540M (2GB)

So a few days ago when I tried to update the Intel HD 3000 through the Device Manager, a better version was found and started installing it. Suddenly the screen turned to black!
I turned off the laptop and booted in safe mode. I opened Device Manager again and I saw that Intel HD 3000 was replaced by "Standard VGA Adapter"...So I uninstalled it and rebooted again in safe mode and Intel HD 3000 was installed automatically. But the problem was not solved and the same would happen if I tried to update again the Intel HD card through Device Manager.
Generally I have googled very much about this problem but no results. I have downloaded the driver from Intel website to try it manually and again it fails to install.

But here is where it gets more strange:

Nvidia card is supposed to be up-to-date since when I click in Device manager to search online for drivers the message says there is not newer version. But there is not even a sign in my laptop that it is "alive". I mean that I cant even find Nvidia's control panel when I right-click in Desktop or near clock or at my Control Panel...I think thats not normal too.
So I downloaded the appropriate driver from Nvidia website, started installing it and an error appeared: "NVIDIA Installer cannot continue. You must install an Intel driver first"...

So I am again at zero.I dont think Nvidia is working at all and I cant update Intel driver.
Here are some screenshots:

System Properties
Nvidia Installer error
Dxdiag

I believe these problems affect badly the system's performance, and maybe this is the reason that my laptop has low FPS in some games or sometimes messed graphics.
I would appreciate every answer!
Thanks!


My System SpecsSystem Spec
.
19 Dec 2014   #2
maxie

windows 7 home 64bit
 
 

Hi ... As you have dual Graphics you should try the Manufactures Website for the Drivers ...
My System SpecsSystem Spec
19 Dec 2014   #3
Mutant21

Windows 7 Ultimate x64
 
 

I just downloaded the drivers from the Manufacturer's site but the same errors appear!
My System SpecsSystem Spec
.

19 Dec 2014   #4
maxie

windows 7 home 64bit
 
 

The Intel Driver will not Install from the Manufactures Website ? Also your Nvidia is missing from the Device Manager ? ..
My System SpecsSystem Spec
19 Dec 2014   #5
Mutant21

Windows 7 Ultimate x64
 
 

Nope intel cant be installed. Nvidia exists in Device Manager

Check these 2:

Device Manager
Intel install error
My System SpecsSystem Spec
19 Dec 2014   #6
maxie

windows 7 home 64bit
 
 

Which Versions of the Drivers are Installed ? ....
My System SpecsSystem Spec
19 Dec 2014   #7
Mutant21

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
19 Dec 2014   #8
maxie

windows 7 home 64bit
 
 

The Drivers that are Installed are newer than the ones from the Manufactures Website ... Also there is no errors in the Device Manager .. So any problems you have could be to do with corrupt Files ... Run a System Scan ...


SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
19 Dec 2014   #9
Mutant21

Windows 7 Ultimate x64
 
 

The manufacturer's drivers are older probably because my laptop is almost 3-4 years old, so probably they are outdated.

Anyways I ran this scan (took some time) and as a result "Resource Protection found corrupt files but was unable to fix some of them". I rebooted and retried the Intel & Nvidia installers but again the same errors...
Also if you want the system scan log, I can post it.
So I believe the problem is not that I dont download them from manufacturer's site but something else!
My System SpecsSystem Spec
19 Dec 2014   #10
maxie

windows 7 home 64bit
 
 

Have you run the Scan a few times ? ...
My System SpecsSystem Spec
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