Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New USB devices - Driver not found error

11 Jan 2015   #1
armourjames

Windows 7 Home Premium 64 Bit
 
 
New USB devices - Driver not found error

Hi,

I recently purchased a joystick for my pc, which meets all requirements necessary on my os. When i plugged in the USB, i recieved an error saying that the driver was not found, with a red cross next to it. I have tried to install the drivers directly from the joystick manufacturers website which made no difference, and i have unstillated and resinstalled my USB root hubs via the device manager.

I confirmed that it is a problem with my PC as i tried the device in another home computer and it worked straight away. I also tried a different device in my pc and the same error occured?

I have tried to troubleshoot the error but the pc then says that Scriptive Diagnostics Native Host has stopped working.

I also noticed whilst in the device manager that the programmable root enumerator had a warning sign next to it. I visited a forum which told me to uninstall and reinstall via a link from windows, which i have done and the warning sign has now gone, however i am sure there was originally 2 options for this and now there is only one?!

I am pretty much all out of ideas and its really frustrating me i am pretty clueless when it comes to PC issues, so would some one PLEASE be kind enough to help?



Thanks


My System SpecsSystem Spec
.
11 Jan 2015   #2
armourjames

Windows 7 Home Premium 64 Bit
 
 

Hi guys,

there is a print screen attached with the error message and device manager screen. Thanks!


Attached Files
File Type: docx error no driver found.docx (361.5 KB, 6 views)
My System SpecsSystem Spec
11 Jan 2015   #3
armourjames

Windows 7 Home Premium 64 Bit
 
 

Here is another screenshot with the scripted diagnostics error. Thank you!


Attached Files
File Type: docx scripted diagnostics error.docx (354.5 KB, 3 views)
My System SpecsSystem Spec
.

11 Jan 2015   #4
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

List any Problem devices
  • Make sure devices are connected and powered on
  • Click the Start Orb, type msinfo32 in the search box. Hit Enter
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell me so
My System SpecsSystem Spec
12 Jan 2015   #5
armourjames

Windows 7 Home Premium 64 Bit
 
 

hi,

I did as requested and went in to msinfo32. Under problem devices the following appears, but it pretty much looks like its confirming what i already know (that the drivers are not installed).

Mad Catz F.L.Y.5 Stick USB\VID_0738&PID_1302\5&288D8B7&0&9 The drivers for this device are not installed.

Thanks for your help!
My System SpecsSystem Spec
12 Jan 2015   #6
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Yes, it's confirming it's not installed. But the device hardware ID also confirms what I suspected

You need to download the device driver for your product from the MAD CATZ support site HERE

/* EDIT */
Oh. And be sure to do the Software download to from their site
My System SpecsSystem Spec
12 Jan 2015   #7
armourjames

Windows 7 Home Premium 64 Bit
 
 

I have already installed both the Driver and the software from the website, however when I try to open the software it crashes and won't let me go any further than that!
My System SpecsSystem Spec
12 Jan 2015   #8
armourjames

Windows 7 Home Premium 64 Bit
 
 

i have attached another screenshot here. this one shows that when i plug in the device the driver setup does not pick it up so there is nothing to select at all?


Attached Files
File Type: docx madcatz driver.docx (478.2 KB, 2 views)
My System SpecsSystem Spec
12 Jan 2015   #9
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

Yea, so you're problem is the device driver you are downloading is NOT getting installed. (Which also is why Software can't work)

I'll try and take a look at the driver file when i can later today and post back
My System SpecsSystem Spec
12 Jan 2015   #10
armourjames

Windows 7 Home Premium 64 Bit
 
 

Ok thanks very much for helping
My System SpecsSystem Spec
Reply

 New USB devices - Driver not found error




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Critical Error - No suitable graphics driver found.
Humph, not having a good day what with one thing and another... I changed my graphics card today, from Nvidia to ATI Radeon HD5450. Nothing special I know, just a budget card. I don't need anything posh on this computer. The reason I changed was to see if it would solve the BSOD's I have been...
Graphic Cards
Driver Error code 3 with not working devices also on Virtual Machine
Hello to everybody, I am trying to post a help request here since is much time i try to solve this problem without success. What brought me to post the help request is the new fact that i get the same error after ported my system in a Virtual Machine. I explain better. Several years ago I...
Drivers
No Bluetooth devices found
Hi! :) I have read a lot about problems on W7 with Bluetooth, but none of the solutions seem to apply to me. When I doubleclick on the Bluetooth icon in the taskbar the Bluetooth Devices window comes up, the green bar loads to 99% and nothing happens, even though I have 2 turned on Bluetooth...
Drivers
Critical error - No suitable graphics devices found
First of all, this problem is Vista related however VistaForums is being spam bombed by generic drugs and my posting is now way down on the list so I'm going to post it here too. Trying to solve friends problem using TeamViewer as they are 1000 miles away. He gets this message "Critical Error...
Graphic Cards
No devices found on eeepc 900
I have successfully copied Windows 7 on USB stick and booted it up. When Windows search for devices to install itself on, it says that it cant find any and asks if I need any 3rd party drivers. If i select any other BIOS settings on the pc it wont boot from the USB. Any suggestions?
Installation & Setup
No Sound No Devices Found
Device information Name: High Definition Audio Controller ID: PCI\VEN_8086&DEV_27D8&SUBSYS_30BB103C&REV_02\3&33FD14CA&0&D8 Error code: 32 View device details Completed View details about High Definition Audio Controller and check if there is a solution available. ...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App