Function keys failure after partial system reinstall  

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  1. Posts : 31
    windows 7
       #1

    Function keys failure after partial system reinstall


    I found lots of old threads about similar problems, but none helped. Odd, as one had identical machine to mine, but a different sub-problem.

    Machine: Dell Notebook Inspiron 1545.
    After struggling with malware-caused trouble (noted on this site in another area, and partially fixed with your esteemed help), now I ran a Dell part install DVD. It helped somewhat. But --
    it also killed all the previously working function (F) keys!

    The obvious solution was to get a fresh keyboard driver from Dell. But that also failed: their driver, tailored to my personal Product Key, was named 'Mouse, keyboard & Input devices'. But there was no selection. It just cheerfully installed one for the touchpad, and that was all it had. No keyboard. I installed as directed, but after reboot there was no change -- as expected.

    A total reinstall may not be possible, as this machine was an immediate upgrade from Vista on the first day Win 7 came out, so I never got the Vista 'restore' DVD, only the 'upgrade from Vista to Win 7' DVD. (a situation which persists after a 20-minute phone call to Dell in Manila. Who claimed "we no longer have those Vista DVDs"!). So I am reluctant to try the pseudo-total reinstall without trying to fix this problem instead.

    Any ideas, please?
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi ... The Dell QuickSet Application should fix your issue with the Function Keys ...

    What other issues are you having ? Drivers can be found in the Link below ..


    Product Support | Dell US
      My Computer


  3. Posts : 31
    windows 7
    Thread Starter
       #3

    Dear Maxie, I recall Quickset from a much older Dell. I got it now from the Dell site. And installed it. A slow process as it checked my machine. But then, after it noted a successful install -- I simply could not find an executable file where I expected it. Nor anywhere else on my system! Weird...

    Also, the driver link to Dell that you helpfully provided led to the same place I had been, where the 'drivers and keyboard' link contained only one for the touchpad. I ran it anyway but it had no effect.

    (Hi to Belfast. Have been there 3 times over the years. And recently watched the drama Titanic: Blood and Steel !)
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4

    It could be that you have some Corrupt Files ...

    Run the Scan below and Report back with the Result ...


    SFC /SCANNOW Command - System File Checker
      My Computer


  5. Posts : 31
    windows 7
    Thread Starter
       #5

    Maxie: I followed your link. It ran ok, but reported "no integrity violations."
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    Are you using Windows 32 or 64 Bit Version ? ...
      My Computer


  7. Posts : 31
    windows 7
    Thread Starter
       #7

    32 bit
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #8

    Install the Driver in the Link below ... Let us know if that Helps ...


    Intel GM45 Express Chipset Family, v.8.7.0.1007, A00 Driver Details | Dell US
      My Computer


  9. Posts : 31
    windows 7
    Thread Starter
       #9

    Maxie: a noble effort from you. I installed the file okay, and rebooted. Function keys do return, but only 4 out of the 12, and they are Intel defaults, different from the Dell originals, so no use, really.
    Time to give up I think. Also because of those various 'other problems' within programs caused by all this.
    So now I will push the 'factory default' restore disk past the high-risk point. It may screw things up irretrievably. But anyway, I will then try to talk Dell out of the proper Win 7 install disk, and if not, I will bite the bullet and buy the disk (about US 120 it seems).
    Again, thank you for your valiant attempts.
      My Computer


  10. Posts : 18,415
    windows 7 home 64bit
       #10

    You could do a Clean Install of Windows ... Read the Tutorial below it contains every you need including the ISO ...


    Clean Reinstall - Factory OEM Windows 7
      My Computer


 
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