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Windows 7: ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag

30 Jan 2015   #1
dinilk

windows 7 home premium 64 bit
 
 
ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag

hay

i have an hp pavilion dm4 laptop with intel i5 and 4 gb ddr3 ram and 2gb ati graphics card(ATI AMD Radeon HD 6300M Series (HP))
a software shows specification as ati is available but when i see dxdiag option its showing like standard VGA adapter . i have tried installing ati catalyst control center and some other drivers from amd but still no use .

i need help to get the graphics card working..


My System SpecsSystem Spec
.
30 Jan 2015   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums ... When did your issue first appear ? ...


Have you been to the HP Website for the Driver ? ..
My System SpecsSystem Spec
30 Jan 2015   #3
dinilk

windows 7 home premium 64 bit
 
 
driver updated through device manager

hay


i have updated the driver through device manager but after restart the screen turns black but normal start up works fine and only display seems to be black. so i had to re install windows to work again

now after amd update it started showing amd graphics card in display section of device manager with a message to update driver . . last time also same happen and after updating driver black screen comes


Attached Thumbnails
ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag-capture.png  
My System SpecsSystem Spec
.

30 Jan 2015   #4
maxie

windows 7 home 64bit
 
 

Yes no Driver has been Installed for the Graphics .... What is the Model Number of your Laptop ?...
My System SpecsSystem Spec
30 Jan 2015   #5
dinilk

windows 7 home premium 64 bit
 
 
system details

hay

my system is
HP Pavilion dm4-1219tx Entertainment Notebook PC


Attached Images
ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag-capture-2.png 
My System SpecsSystem Spec
30 Jan 2015   #6
maxie

windows 7 home 64bit
 
 

Yes you have Switchable Graphics ... Though the Drivers might be old in the Link below ...

They may be your best Option ...


HP Pavilion dm4-1219tx Entertainment Notebook PC Drivers & Downloads | HP® Support
My System SpecsSystem Spec
31 Jan 2015   #7
dinilk

windows 7 home premium 64 bit
 
 
driver updated

hay
thanks for the tips
i have updated drivers and some changes are there which is so far so good but my graphics shows two types like the pictures below


Attached Images
ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag-3.png ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag-34.png 
My System SpecsSystem Spec
31 Jan 2015   #8
maxie

windows 7 home 64bit
 
 

Yes that seems to be correct you have the Intel HD and the ATI Mobility Radeon HD 6370
My System SpecsSystem Spec
01 Feb 2015   #9
dinilk

windows 7 home premium 64 bit
 
 
graphics reduced

hy
actually i have 2 gb graphics but its showing only
512 mb
My System SpecsSystem Spec
01 Feb 2015   #10
maxie

windows 7 home 64bit
 
 

Read the Specs below ....


HP Support document - HP Support Center
My System SpecsSystem Spec
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 ATI AMD Radeon HD 6300M Series (HP) not detected in dxdiag




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