All USB controllers/devices not finding drivers  

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  1. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #11

    Here is a copy of my evt file for System.
      My Computer


  2. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #12

    I found some "Windows Error Reporting" from the Application log when i was trying to install the drivers.
      My Computer


  3. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #13

    I didn't see where you said that you ran DriveCleanup (1st line in post 8)

    If you did not see it, please run that now, restart and see if things improve on the USB issue.

    I'll look at the event logs you posted.

    Thanks,

    Bill
    .
      My Computer


  4. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #14

    Housekeeping: Run this MS Fixit to clear up the erroneous WMI 10.
    Scroll down to Fix it for me and click the button above
    Fix this problem
    Microsoft Fix it 50688
      My Computer


  5. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #15

    I'm sorry, I didn't even see that. I am running check disk right now, it paused on a section for awhile but is chugging away just fine right now. I will run DriveCleanup as soon as the checkdisk is done.
      My Computer


  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #16

    There were a few things in the application logs that suggest a course of action.

    1) Uninstall Kraken

    2) Clear out your %TEMP% folder

    restart the machine - anything working?

    No, try creating a new user profile and logging in with that ID.

    I have to look at the system log, so let me know if I can stop looking at logs

    Bill
    .
      My Computer


  7. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #17

    Ok, it happens to all of us - "Gee, I missed that one important line"

    I blame it on my cheap dollar $tore glasses, but I think people are catching on to that
      My Computer


  8. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #18

    Ok, finished trying all of those and no change.

    Ran drivecleanup, rebooted
    Ran the microsoft fix, rebooted
    Uninstalled Kraken
    Booted into safe mode and cleaned the files in %TEMP% that I couldn't remove in normal mode.
      My Computer


  9. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #19

    Booted into safe mode and cleaned the files in %TEMP% that I couldn't remove in normal mode.

    Hmmmm, intriguing.

    Ok ... try this

    Launch System Configuration (msconfig)

    Services tab:
    Hide all Microsoft services
    Press the [Disable All] button

    Startup tab: Press the [Disable All] button

    save and restart

    For the remainder of these exercises, restart the machine after you complete a suggestion
    - I'll add a line if I DO NOT want you to restart :)

    Bill
    .
      My Computer


  10. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #20

    completed, no change on the usb driver front.

    The USB controllers are showing up as "Universal Serial Bus (USB) Controller". I tried to install a freshly extracted version of the drivers but I get the same error, "The system cannot find the file specified".
      My Computer


 
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