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Windows 7: All USB controllers/devices not finding drivers

05 Feb 2015   #11
cyrus104

Windows 7 Ultimate x64
 
 

Here is a copy of my evt file for System.




Attached Files
File Type: zip usb issue.zip (764.4 KB, 3 views)
My System SpecsSystem Spec
.
05 Feb 2015   #12
cyrus104

Windows 7 Ultimate x64
 
 

I found some "Windows Error Reporting" from the Application log when i was trying to install the drivers.


Attached Files
File Type: zip usb issue application.zip (341.7 KB, 1 views)
My System SpecsSystem Spec
05 Feb 2015   #13
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I didn't see where you said that you ran DriveCleanup (1st line in post 8)

If you did not see it, please run that now, restart and see if things improve on the USB issue.

I'll look at the event logs you posted.

Thanks,

Bill
.
My System SpecsSystem Spec
.

05 Feb 2015   #14
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Housekeeping: Run this MS Fixit to clear up the erroneous WMI 10.
https://support.microsoft.com/kb/2545227/en-us
Scroll down to Fix it for me and click the button above
Fix this problem
Microsoft Fix it 50688
My System SpecsSystem Spec
05 Feb 2015   #15
cyrus104

Windows 7 Ultimate x64
 
 

I'm sorry, I didn't even see that. I am running check disk right now, it paused on a section for awhile but is chugging away just fine right now. I will run DriveCleanup as soon as the checkdisk is done.
My System SpecsSystem Spec
05 Feb 2015   #16
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

There were a few things in the application logs that suggest a course of action.

1) Uninstall Kraken

2) Clear out your %TEMP% folder

restart the machine - anything working?

No, try creating a new user profile and logging in with that ID.

I have to look at the system log, so let me know if I can stop looking at logs

Bill
.
My System SpecsSystem Spec
05 Feb 2015   #17
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok, it happens to all of us - "Gee, I missed that one important line"

I blame it on my cheap dollar $tore glasses, but I think people are catching on to that
My System SpecsSystem Spec
05 Feb 2015   #18
cyrus104

Windows 7 Ultimate x64
 
 

Ok, finished trying all of those and no change.

Ran drivecleanup, rebooted
Ran the microsoft fix, rebooted
Uninstalled Kraken
Booted into safe mode and cleaned the files in %TEMP% that I couldn't remove in normal mode.
My System SpecsSystem Spec
05 Feb 2015   #19
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Booted into safe mode and cleaned the files in %TEMP% that I couldn't remove in normal mode.

Hmmmm, intriguing.

Ok ... try this

Launch System Configuration (msconfig)

Services tab:
Hide all Microsoft services
Press the [Disable All] button
Startup tab: Press the [Disable All] button

save and restart

For the remainder of these exercises, restart the machine after you complete a suggestion
- I'll add a line if I DO NOT want you to restart

Bill
.
My System SpecsSystem Spec
05 Feb 2015   #20
cyrus104

Windows 7 Ultimate x64
 
 

completed, no change on the usb driver front.

The USB controllers are showing up as "Universal Serial Bus (USB) Controller". I tried to install a freshly extracted version of the drivers but I get the same error, "The system cannot find the file specified".
My System SpecsSystem Spec
Reply

 All USB controllers/devices not finding drivers




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