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Windows 7: modem driver not working for 64 bit


05 Nov 2009   #1

windows 7
 
 
modem driver not working for 64 bit

So uh, I have a motorola surfboard sb5101 modem and I recently got windows 7 64 bit. I've been trying to get the modem to work with an usb cable but the driver apparently doesn't work with 64 bit operating systems. I know using an ethernet cable would be a lot easier but I need to use both because I have two computers on my network and in order to play some games like starcraft together with my brother without any extrememe lag I would need the second cable for the second ip address.

So is there anyway that I would be able to make this work? I can't seem to find any driver downloads for 64 bit and all the help threads I've seen were ones where people only needed to use just the ethernet cable. Any kind of solution would be helpful, like contacting shaw for an new modem, buying one myself? (dunno if thats possible), or anything. Especially with starcraft 2 coming, it would suck if I couldn't play online with my bro

My System SpecsSystem Spec
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05 Nov 2009   #2

7600.20510 x86
 
 

Hook it up by USB to your computer. Then go into the device manager and right click on it. Properties. Details tab. Change dropdown to hardware ids. Copy and paste the results here. I'll see if I can find something for you.
My System SpecsSystem Spec
06 Nov 2009   #3

windows 7
 
 

Usb\vid_07b2&pid_5101&rev_0101
usb\vid_07b2&pid_5101
My System SpecsSystem Spec
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06 Nov 2009   #4

7600.20510 x86
 
 

I normally never recommend (and actually recommend to stay away from) these kinds of sites but in your case, it would probably be alright to use once. Get and install the driver. Then uninstall their software.

I wasn't able to find it anywhere else.

Driver Detective | Motorola SB4100 Cable Modem s Driver Download
My System SpecsSystem Spec
06 Nov 2009   #5

windows 7
 
 

cool thanks, and also for the extremely fast replies
I'll post tomorrow whether it works or not, gotta go sleep

Edit: I need to pay lol T_T
My System SpecsSystem Spec
06 Nov 2009   #6

Windows 7 Ultimate x64
 
 

This driver is from 2004! I'm pretty sure that it's not for 64 bit.
My System SpecsSystem Spec
09 Nov 2009   #7

windows 7
 
 

so any other ideas? I don't want to pay for the program for a one time use
My System SpecsSystem Spec
09 Nov 2009   #8

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Sometimes you just can't avoid having to upgrade your hardware in order to use a new OS. I know you don't want or need to hear this, but It is most likely the only way you may have to go. If torrentg can't write a uasable file for you.
My System SpecsSystem Spec
09 Nov 2009   #9

windows 7
 
 

no, thats good, but is it possible to buy new modems? Or does it have to come from my Internet provider(shaw)?
My System SpecsSystem Spec
09 Nov 2009   #10

Windows 7 Ultimate x86-64
 
 

If you connect via ethernet, buy a new modem.
My System SpecsSystem Spec
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 modem driver not working for 64 bit




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