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Windows 7: How do i correct these driver errors in my Device Manager

24 Feb 2015   #1
vid4763

windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
 
 
How do i correct these driver errors in my Device Manager

Hello,

1st time poster on the website. The last week I have been trying to clean up my Toshiba laptop and make it a little faster (I know, but I thought I was clever enough to!).

So, after running various utilities and apps, and reading through your forums with things related to my efforts and learning about things like event viewer, system information, resource health report, etc.... here are most of my issues with a few screen captures to view.

ISSUE 1:

I found in my Device Manager some "other device" drivers had errors.
-SM Bus Controller
-Universal Serial Bus (USB) Controller
-USB 2.0-CRW

Five of the screen captures relate to these driver errors. I'm asking for help identifying these drivers as necessary and how I can restore or update them, and if they're not necessary how I can delete/disable them?

issue 2:

As I said, I've been trying to learn how to tweak my Laptop. I'm not sure if I caused this next one. within the last few days I started getting "not all networks found" error after Windows starts. It refers to the "Z" drive with a string USBSTORAGE (\\EPSON65582C) which is related to last 2 screen captures. (brief history....I've been researching tweaking boot up and improving my pc maintenance. I have a little experience, but I'd never be mistaken for an IT expert. so, I cleaned up my "msconfig" startup programs. disabling my 2 Epson status monitors. Downloaded free version of System Mechanic (Iolo) & ran it, downloaded Autoruns (Sysinternals) and ran that, ran Ccleaner, Malwarebytes, AVG, and even Trend Micro Housecall free online. to clean up my Laptop.

So, any help with this Z drive issue is appreciated. ways to restore, disable?

ISSUE 3:

This is related more to my recent self education, as I briefly explained, than to the above mentioned driver issues and maybe I should post on another area of the forum, but I thought if any experts can help with the driver issues they may share opinions.

As stated above, I downloaded Autoruns (Sysinternals); System Mechanic(Iolo); Windows Repair All-in-one(from Tweaking.com); CPU-Z; and Simple System Tweaker (from Tweaking.com).

I tried to be diligent and thorough researching the credibility and usefulness of these programs. Autoruns and System Mechanic have been pretty good, but I'm still learning. CPU-Z is pretty simple and convenient. I ran Tweaking.com Windows repair and it made some changes and fixed some stuff, not sure if it made much difference. Haven't tried Simple System Tweaker yet.

What are your opinions of these freeware programs?? just want to make my simple laptop efficient nd quick as possible, booting and processing.

Thx!

Vid




Attached Thumbnails
How do i correct these driver errors in my Device Manager-sm-bus-controller-bad-driver.jpg   How do i correct these driver errors in my Device Manager-usb-controller-bas-driver.jpg   How do i correct these driver errors in my Device Manager-usb2.0-crw-bad-driver.jpg   How do i correct these driver errors in my Device Manager-driver-errors-screen-capture-1.jpg   How do i correct these driver errors in my Device Manager-driver-errors-screen-capture-2.jpg  

How do i correct these driver errors in my Device Manager-drive-z-error-2.jpg   How do i correct these driver errors in my Device Manager-drive-z-error.jpg  
My System SpecsSystem Spec
.
24 Feb 2015   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Regarding issue 1, install the chipset drivers from your computer manufacturers web site.

I personally do not recommend using tune-up or tweaking tools.
My System SpecsSystem Spec
24 Feb 2015   #3
ShoTTaS

Windows 7 Pro 32bit
 
 

Quote   Quote: Originally Posted by pbcopter View Post
Regarding issue 1, install the chipset drivers from your computer manufacturers web site.

I personally do not recommend using tune-up or tweaking tools.
My System SpecsSystem Spec
.

01 Mar 2015   #4
vid4763

windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
 
 

Quote   Quote: Originally Posted by pbcopter View Post
Regarding issue 1, install the chipset drivers from your computer manufacturers web site.

Thank you for the reply, help, and advice! I really appreciate it! Sorry it took me so long to respond to your replies. I discovered I also had a malware/virus issue that another forum area and member has helped guide me back to cleanliness.....

So, back to my unresolved driver issues....

I went to Toshiba, searched my laptop model #. The site left me confused if they were the correct drivers. I'd really appreciate some further assistance.

I have this link which gives me 4 different drivers:

Drivers & Software Support | Toshiba

I've never done this, always just had windows updates, etc....

Some expert guidance on method of updating these drivers, what other drivers I should check for updates (i.e, BIOS, etc.....)

as it's been 4-5 days since I have replied, I will give a day or so fro response. I can understand if you think I may have disappeared or fixed problem. if I don't get a response in 24 hours I may contact direct.....I hope that's ok.


VID
My System SpecsSystem Spec
01 Mar 2015   #5
maxseven

Windows 7 Home Premium 64bit 6.1 Build 7601 (SP1)
 
 

Wow that list of Tosh drivers is ugly--I don't blame you for being intimidated by it. I think what I'd do before attempting any of that is simply in Dev Mgr to right-click each of those "Other devices" and select Update Driver Software and then Search Automatically to see what Windows comes-up with.
My System SpecsSystem Spec
01 Mar 2015   #6
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Go to this link and keep selecting "more" until you come to Intel Chipset SW Installation Utility.

The latest is Version: 9.4.0.1017

Drivers & Software Support | Toshiba
My System SpecsSystem Spec
01 Mar 2015   #7
vid4763

windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
 
 

Thx for getting back to me so quick! I found the chipset update. downloaded & installed the drivers, then rebooted as instructed.

after reboot I checked my driver list in control panel and found a few issues weren't resolved. here are screen shots:


Attached Thumbnails
How do i correct these driver errors in my Device Manager-r-p-monitor-health-report-312015.jpg   How do i correct these driver errors in my Device Manager-usb-controller-driver-error.jpg   How do i correct these driver errors in my Device Manager-usb2.0-driver-error.jpg   How do i correct these driver errors in my Device Manager-unknown-device-driver-error.jpg  
My System SpecsSystem Spec
01 Mar 2015   #8
risolera

Windows 7 x64 Ultimate
 
 

hello everybody. I have a Dell Inspiron 15 laptop which came with Win 8.1 and I changed it to Win 7. It is a 64 bit system and laptop. I have two devices that are not working, and the drivers from Dell site do not work either. It is: USB controller and the wifi Network controller. What should I do??? thanks
My System SpecsSystem Spec
01 Mar 2015   #9
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

@Vid4763

It looks like you are missing the USB 3.0 drivers. Check for that in the list.
My System SpecsSystem Spec
02 Mar 2015   #10
vid4763

windows 7 professional 64 bit Version 6.1.7601 Service Pack 1 Build 7601
 
 

Thanks for getting back to me pbcopter. I downloaded and installed the USB3.0 driver from Toshiba. there are 2 more drivers missing/error. I will look for them on the website, or should I look for them elsewhere?

Here is the health report after USB3.0 update:


Attached Thumbnails
How do i correct these driver errors in my Device Manager-health-report-after-usb-3.0-driver-update.jpg  
My System SpecsSystem Spec
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 How do i correct these driver errors in my Device Manager




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