Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop audio problems possibly involving built in VIA High Def Audio

26 Feb 2015   #1
sybernut

Win7 64-bit Home Premium
 
 
Laptop audio problems possibly involving built in VIA High Def Audio

Hello

I am new to this forum. I have searched for related problems here but did not find anything relevant, my apologies if this is a duplicate. What follows is a copy of a message sent to VIA (in Taiwan apparently):

I seem to be having some issues with your VIA High Definition Audo drivers in an Asus K60IJ-series laptop (purchased in 2010). The driver version is 6.0.1.7333 dated 09/07/2009. It works fine on its own but when I try to add an external audio device to the system, I run into problems:

- I was not able to make a Toshiba Bluetooth Stack (driving a Kensington K33902 dongle) produce any audio: Windows will not let me set the bluetooth-connected external audio device (Logitech Bluetooth Audio Adapter, provides no Win7 drivers) as a default device while you drivers are installed. If I remove your drivers and allow Windows to install its default drivers instead, I can now choose the Bluetooth device as default but still get no audio out of it, nor out of your VIA audio chipset either (it seems the generic Windows drivers are not compatible with your chipset).

- Am having similar problems with a Creative Digital HS-1200 bluetooth headset: the headset is automatically set as default when the Bluetooth interface is plugged into USB port, but the default can't be changed, and Windows Media Player complains that there are no audio drivers for it (it appears OK under Device Manager)... YouTube continues to play through the VIA despite. The headset works fine on another computer.

I have read lots of forum articles about related general topics (e.g. inability to set default audio device) and they typically mention driver conflicts as being the cause. I tried to locate possibly updated VIA drivers on your site but don't know which product to select under Select Your Via Product at VIA Drivers and Support Packages Download (and Device Manager does not provide any details on this). I tried some other drivers off the net (via_hd_audio_win7_win8_6_0_11_0400) but it failed to update with an 'Access is denied' error.

Attached are snapshots of the 'Access is denied' error, and of my computer profile.

Any help would be greatly appreciated. Thank you.




Attached Thumbnails
Laptop audio problems possibly involving built in VIA High Def Audio-driver-install-error.png   Laptop audio problems possibly involving built in VIA High Def Audio-my-computer-properties.png  
My System SpecsSystem Spec
.
28 Feb 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello sybernut mate this is the site where you need to go to get drivers the Windows feature is not something I am a fan of and find it is far better to get the drivers straight form the machine's manufacturers site or the device in side the machine site.
http://support.asus.com/download.aspx?SLanguage=en&m=K60IJ&os=17 - in the manual section it tells you how to set up Blu tooth stuff. The drivers are all there - I am linking to the Asus K60IJ notebook form your specs.

Now if you want in depth details of the components see this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic.
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.
Use Part B: (see pic for an example - I have shown you my RAM you need to click on one of the +'s until you find the Blu tooth info probably Network)


Attached Thumbnails
Laptop audio problems possibly involving built in VIA High Def Audio-hw-info-_ram.png  
My System SpecsSystem Spec
04 Mar 2015   #3
sybernut

Win7 64-bit Home Premium
 
 

Thanks mate. VIA has confirmed that indeed HW mfgs modify drivers. I will take a look.
My System SpecsSystem Spec
.

Reply

 Laptop audio problems possibly involving built in VIA High Def Audio




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
No sound from onboard audio (Realtek High Defition Audio)
Hey Guys, So here it goes, I normally have my Logitech z-5500 speakers connected to the onboard sound output (green,yellow and black) as well as my Plantronics 780 connected to the front panel USB port. I used to be able to play music through any one without any problems, just had to select...
Sound & Audio
Realtek High Definition Audio and Intel Display Audio
I think my question is this: how do I set up VSX-1124 (a Pioneer AVR) in Control Panel/Sound and Hardware/Sound so that its driver is Realtek HD Audio and not the Intel Display Audio one? In Device Manager under Sound, Video and game controllers, I have two sound card drivers, Realtek High...
Sound & Audio
High CPU, possibly due to audio driver
I originally posted this in the Drivers forum, but I didn't get a response in over two days. I hope you all don't mind me posting this here. I have a Macbook running Windows 7 64bit through Boot Camp. Whenever I use audio on my computer, either the built in speakers or headphones, the CPU...
Performance & Maintenance
Built in audio recorder on laptop no longer recognized
Hello, I've got a Dell E5520 laptop and am trying to record a video with Power Director. It captures only video and not audio. When I go to the control panel and go to recording devices it shows two options which are minijack inputs on the laptop. There is no option for an internal mic which I...
Sound & Audio
VIA High Definition Audio ,no sound digital audio (S/PDIF)
Motherboard :asus p5kpl-am se (no sound card) vendor id :1106 device id :0397 problem: digital audio (S/PDIF) no sound OS : Windows 7 ultimate 32bit i've download numerous latest driver on the official website of VIA and installed it, yet no different.. i wonder if anybody can help me with...
Sound & Audio
IDT High Def Audio, buzzing sound when playing any sort of audio.
Hello, Starting about a week ago whenever any audio is being played through my computer (speaker or headphone) I will hear a buzzing sound and occasionally the audio with skip. This happens weather I am playing audio that is being streamed from the internet or that is on my computer directly....
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:36.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App