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Windows 7: New driver killed USBs

04 Mar 2015   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Teamviewer was just a thought that I had in passing, but quickly realized that it would not work


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04 Mar 2015   #12
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

What happens if you unplug and then replug the mouse while Windows is running ?
What happens if boot Windows with the mouse unplugged, then plug it in after Windows starts ?

Do either of these force Windows to find a new device and install it ?
My System SpecsSystem Spec
04 Mar 2015   #13
RicF964

Win 7 Pro 64 bit
 
 

I was able to get the repair disc to boot, but now it's asking me to choose an OS before getting to a restore point. Good thing is that mouse and keyboard will work in this mode.

Plugging and unplugging didn't trigger Windows to install a new device.

Took a few restarts, but list finally loaded. I went back to yesterday and it said that the restore failed. Rebooted just to make sure and got window "System Restore did not complete successfully." I'll try another date. Mouse still doesn't work.
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04 Mar 2015   #14
RicF964

Win 7 Pro 64 bit
 
 

I've tried 3 different system restores going back to late February and none will complete successfully. Any ideas how to resolve this? It was supposed to be the answer to my problem.

I have seen that the anti-virus can block system restore, but I can't turn it off without a mouse. <sigh>
My System SpecsSystem Spec
04 Mar 2015   #15
joeandmarg0

Windows 7 Home Premium 32bit
 
 

Can you get non-usb mouse and keyboard and plug them in?Only way I could fix a similar problem
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04 Mar 2015   #16
RicF964

Win 7 Pro 64 bit
 
 

I'm actually looking at buying an old school PS/2 mouse. I think it's the only way to resolve this. BTW, it was DriverMax that recommended the driver update.
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04 Mar 2015   #17
oscer1

win 7 64 bit
 
 

i would never use a third party driver finder updater program alway get the updated driver from the manufature of the device. i guess you learned the hard way. another thought would be to try a cmos reset.
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05 Mar 2015   #18
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by RicF964 View Post
I've tried 3 different system restores going back to late February and none will complete successfully. Any ideas how to resolve this? It was supposed to be the answer to my problem.
I know this won't help now, but consider creating System Backup Images going forward.
They are more reliable than Restore Points imho.
My System SpecsSystem Spec
05 Mar 2015   #19
RicF964

Win 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by oscer1 View Post
try a cmos reset.
My computer is nothing like it was when I bought it; new HDDs, new Memory, new graphics card...would I need to go back into BIOS to have these resynched or will they be recognized?
My System SpecsSystem Spec
05 Mar 2015   #20
oscer1

win 7 64 bit
 
 

Doesn't matter what's been change just power off computer unplug from wall hold down power button for a few seconds then remove coin size battery on motherboard for a few minutes then put back it and reset bios to default settings
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 New driver killed USBs




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