New driver killed USBs  

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  1. Posts : 10
    Win 7 Pro 64 bit
       #1

    New driver killed USBs


    Hi all,

    Thanks in advance for any help. I just did a driver update and now none of my USBs are working, so no keyboard or mouse available. I set a restore point beforehand, but I can't get to it without a mouse. I have a Repair disc, but it's not booting, I'm getting the Autoplay screen.

    Suggestions on how to get to the Restore screen without a mouse or keyboard???


    Thank you!
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Try in safe mode
    You can probably get to system restore in safe mode.
      My Computer


  3. Posts : 10
    Win 7 Pro 64 bit
    Thread Starter
       #3

    Thanks, I did try that already and my USBs didn't work then either. Interestingly, they do work when I'm in BIOs. Which, I assume, is because Windows hasn't booted.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    If you get to system restore and go back before the driver update, you should be OK
      My Computer


  5. Posts : 10
    Win 7 Pro 64 bit
    Thread Starter
       #5

    I know that, but I can't get to system restore without a mouse and my USBs aren't working. Catch-22. Do you know another way of getting to system restore is what I'm asking.
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    Try the mouse alone, no keyboard and then the keyboard alone, no mouse
    in safe mode
    Try this way with each usb slot
    Do not forget the rear slots
      My Computer


  7. Posts : 1,670
    win 10
       #7

    Can you get to the safe mode screen and choose last known good configuration
      My Computer


  8. Posts : 17,796
    Windows 10, Home Clean Install
       #8

    I was thinking about team viewer, but then realized you cannot get in to install
      My Computer


  9. Posts : 1,670
    win 10
       #9

    Try the repair disk again and make sure the cd/dvd drive is set to first boot device or use the one time boot option from F12. Still not booting from disk have a friend burn one from his computer but has to be the same vision of windows as yours.
      My Computer


  10. Posts : 10
    Win 7 Pro 64 bit
    Thread Starter
       #10

    Tried all the USB ports wired and wirelessly; no luck. Did the restart for last known good config. I think Windows seems to think that everything is fine, because it boots up without a problem, so that didn't change anything.

    I have TeamViewer but without a mouse or a keyboard to open it how can I give someone my info?
      My Computer


 
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