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Windows 7: Samsung SGH-Z810 not recognized


07 Nov 2009   #1

w7
 
 
Samsung SGH-Z810 not recognized

Hi!

I installed Windows 7 on my toshiba notebook. Everything is fine, but I cant use my 3g modem. The samsung sgh-z810 works on vista and xp.

on xp and vista, when i plug in first time to machine, it install a virtual cd, and run setup.exe from it (it is modem's the flash ram). after setup xp and vista recognize this hardware as modem (and card reader) and works.

on Windows 7 after the first step (when setup.exe closed) the Windows 7 doesnt recognize the modem. the modem is not listed on device manager...

i read, that will works if i make virtual xp mode, but my laptop not support this mode.

i saved the drivers from XP with drivermagician, but i cant add device to the device manager. the hardware not shown in the list.

i want to "add as older hardware" to add device in device manager, but i cant use the driver .inf files. when i click on it, the device's list is empty, can't choose from the manufacturers / devices list.

i can use modem if i run virtual machine with installed XP on windows 7, but Windows 7 "alone" cant recognize this s h i t. :S

My System SpecsSystem Spec
.

08 Nov 2009   #2

w7
 
 

i see registry on xp and Windows 7.

on xp in the hkey_local_machine\system\currentcontrolset\enum\usb
have a vid_04e8&pid_6601 key (this is the hardware device class id) and
it isnt on windows7. i want to add this key to enum\usb, but itsnt allowed
to add keys int \enum.

anyone?
My System SpecsSystem Spec
08 Nov 2009   #3

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by bpeet View Post
Hi!

I installed Windows 7 on my toshiba notebook. Everything is fine, but I cant use my 3g modem. The samsung sgh-z810 works on vista and xp.

on xp and vista, when i plug in first time to machine, it install a virtual cd, and run setup.exe from it (it is modem's the flash ram). after setup xp and vista recognize this hardware as modem (and card reader) and works.

on Windows 7 after the first step (when setup.exe closed) the Windows 7 doesnt recognize the modem. the modem is not listed on device manager...

i read, that will works if i make virtual xp mode, but my laptop not support this mode.

i saved the drivers from XP with drivermagician, but i cant add device to the device manager. the hardware not shown in the list.

i want to "add as older hardware" to add device in device manager, but i cant use the driver .inf files. when i click on it, the device's list is empty, can't choose from the manufacturers / devices list.

i can use modem if i run virtual machine with installed XP on windows 7, but Windows 7 "alone" cant recognize this s h i t. :S
Welcome to the Windows 7 Forums!

Did you try to select the setup.exe, then right-click, properties, then select Compatibility tab?

Samsung SGH-Z810 not recognized-install-compatibility.png

Select the preferred Operating System, and it might work for you.

Best regards,

zx81


My System SpecsSystem Spec
.


09 Nov 2009   #4

win 7 ultimate english
 
 

Quote   Quote: Originally Posted by zx81
Select the preferred Operating System, and it might work for you.

Best regards,

zx81
I have the same problem even in:
- compatibility mode or administrator or both.
- trying to get latest driver form Samsung
And manual installation
Any other Idea or do we just have to wait until Samsung notice there is a problem?

Thanks if any one can help
My System SpecsSystem Spec
09 Nov 2009   #5

w7
 
 

Quote   Quote: Originally Posted by zx81 View Post
Quote   Quote: Originally Posted by bpeet View Post
Hi!

I installed Windows 7 on my toshiba notebook. Everything is fine, but I cant use my 3g modem. The samsung sgh-z810 works on vista and xp.

on xp and vista, when i plug in first time to machine, it install a virtual cd, and run setup.exe from it (it is modem's the flash ram). after setup xp and vista recognize this hardware as modem (and card reader) and works.

on Windows 7 after the first step (when setup.exe closed) the Windows 7 doesnt recognize the modem. the modem is not listed on device manager...

i read, that will works if i make virtual xp mode, but my laptop not support this mode.

i saved the drivers from XP with drivermagician, but i cant add device to the device manager. the hardware not shown in the list.

i want to "add as older hardware" to add device in device manager, but i cant use the driver .inf files. when i click on it, the device's list is empty, can't choose from the manufacturers / devices list.

i can use modem if i run virtual machine with installed XP on windows 7, but Windows 7 "alone" cant recognize this s h i t. :S
Welcome to the Windows 7 Forums!

Did you try to select the setup.exe, then right-click, properties, then select Compatibility tab?

Attachment 35616

Select the preferred Operating System, and it might work for you.

Best regards,

zx81
yes, i tryed it before i started to hack the registry.

nothing happened.
My System SpecsSystem Spec
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 Samsung SGH-Z810 not recognized




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