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Windows 7: Assistance with Driver installation for Dell Vostro 3550

09 Apr 2015   #11
squidgy

Windows 7 Professional 32 bit
 
 

Yes I did! Thank you very much. Good thing you included the Intel link the Dell link was for 32 bit. I seem to have evry driver though, the Device Manager shows only one problem, there is one unknown device that is eluding me. I attached the nfo file for the computer if that might help flush it out.

I am making the assumption that though I did not see a chipset driver install that it must be installed or it wouldn't have gotten this far.




Attached Files
File Type: zip Vostro 3550.zip (51.1 KB, 9 views)
My System SpecsSystem Spec
.
10 Apr 2015   #12
littlecheese04

Windows 7 Ultimate x64
 
 

Did the computer come on Windows 7? Are the drivers meant for an operating system such as Windows XP? You can try to run the driver installs through compatibility mode - Personally installing drivers that way (on Dells) has worked for me.
My System SpecsSystem Spec
10 Apr 2015   #13
Anshad Edavana

Windows 7 Ultimate x64
 
 

Hi

The only device which seems to be missing a driver is Dell "Free Fall Sensor" according to the system information report. Dell claims the sensor is to stop the hard drive in case the laptop falls and hence protecting the data ( technically they can also deny warranty claims if the censor seems to be tripped ).

Here is the driver download link : ST Microelectronics Free Fall Sensor Driver Driver Details | Dell US
My System SpecsSystem Spec
.

11 Apr 2015   #14
squidgy

Windows 7 Professional 32 bit
 
 

That did it. No unknown devices. Too bad getting Dell webcams to work is such a death march. Im gonna quit while Im ahead. Thanks all for the help!

EDIT: The 3550 will take up to 8GB memory. Am I wasting money by trying to save money by buying a 4GB DIMM ($40) so I will have 5GB RAM total installed memory and making a christmas tree ornament out of the 1GB DIMM I remove to free up a slot or must they be matched pairs?
My System SpecsSystem Spec
15 Apr 2016   #15
leemur7

Windows 7 Pro x64
 
 
Missing Drivers for Windows 7 x64 clean install

Hi all,
This thread appeared right on with my predicament so I'm restarting it. After reinstalling Windows 7 Pro x64 on a wiped hard drive, I'm missing at least 4 drivers (maybe 6).

The troubleshooting report flags these missing drivers:
-Ethernet Controller
-Network Controller
-PCI Simple Communications Controller
-SM Bus Controller
2-"Unknown device" drivers

My System Information file is attached.

The link to Dell's driver download site for my Service Tag is below. I cannot figure out what drivers I need from all the listed possibilities.

Product Support | Dell US

Any help would be marvelous . . .


Attached Files
File Type: zip Vostro3550SysInfo.zip (39.5 KB, 3 views)
My System SpecsSystem Spec
15 Apr 2016   #16
littlecheese04

Windows 7 Ultimate x64
 
 
Possible answer

I did a Google search for Vostro 3550 and found the same stupid Dell support page but all of the drivers showed up. network video audio etc etc. I selected a 32bit OS on the link you supplied, closed the tab, googled the model, and clicked on the dell link that Google gave me. I don't know if all of those steps are necessary but cookies might have some sort of play in it - honestly I have no idea but try it.
My System SpecsSystem Spec
15 Apr 2016   #17
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by leemur7 View Post
Hi all,
This thread appeared right on with my predicament so I'm restarting it. After reinstalling Windows 7 Pro x64 on a wiped hard drive, I'm missing at least 4 drivers (maybe 6).

The troubleshooting report flags these missing drivers:
-Ethernet Controller
-Network Controller
-PCI Simple Communications Controller
-SM Bus Controller
2-"Unknown device" drivers

My System Information file is attached.

The link to Dell's driver download site for my Service Tag is below. I cannot figure out what drivers I need from all the listed possibilities.

Product Support | Dell US

Any help would be marvelous . . .
Welcome to the forum,

Here you go, do the top two first, chipset, management engine,

Intel HM67 Express Chipset Family Driver Driver Details | Dell US

Intel Management Engine Interface Driver Driver Details | Dell US

Your two network drivers,

Intel Centrino Wireless-N 1030/Advanced-N 6230 Bluetooth Adapter Driver Driver Details | Dell US

Realtek RTL8111E-VB Gigabit and RTL8105E-VB 10/100 Ethernet Controller Driver Driver Details | Dell US

The unknowns were the fingerprint reader and the freefall sensor,

ST Microelectronics Free Fall Sensor Driver Driver Details | Dell US

Validity VFS5011 Fingerprint Reader Driver Driver Details | Dell US

Posting your system info file was a big help.
My System SpecsSystem Spec
21 Apr 2016   #18
leemur7

Windows 7 Pro x64
 
 
Success with Vostro drivers!

This solution to my driver issues was spot on. My Vostro 3550 is working fine. Thank you.
My System SpecsSystem Spec
21 Apr 2016   #19
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by leemur7 View Post
This solution to my driver issues was spot on. My Vostro 3550 is working fine. Thank you.
Awesome! Glad you got it sorted, you're welcome.
My System SpecsSystem Spec
24 Jun 2016   #20
martinvdm

Windows 7 Ultimate x64
 
 

Hi all,

This thread appeared right on with my predicament so I'm restarting it. After reinstalling Windows 7 Ultimate x64 on a wiped hard drive, I'm missing at least 5 drivers (maybe 7).

The troubleshooting report flags these missing drivers:
-DW5550
-Ethernet Controller
-Network Controller
-PCI Simple Communications Controller
-SM Bus Controller
2-"Unknown device" drivers

My System Information file is below:

DW5550:
USB\VID_413C&PID_818D&REV_0000
USB\VID_413C&PID_818D

Network:
PCI\VEN_8086&DEV_008A&SUBSYS_53258086&REV_34
PCI\VEN_8086&DEV_008A&SUBSYS_53258086
PCI\VEN_8086&DEV_008A&CC_028000
PCI\VEN_8086&DEV_008A&CC_0280

Ethernet:
PCI\VEN_10EC&DEV_8168&SUBSYS_04B31028&REV_06
PCI\VEN_10EC&DEV_8168&SUBSYS_04B31028
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

PCI:
PCI\VEN_8086&DEV_1C3A&SUBSYS_04B31028&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_04B31028
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

SM Bus Controller:
PCI\VEN_8086&DEV_1C22&SUBSYS_04B31028&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_04B31028
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C050

I read other posts and suggestions in this forum however I could not find the same Drivers on my non-US Dell Vostro 3550.

Any assitance will be much appreciated.

Thanks

Martin
My System SpecsSystem Spec
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 Assistance with Driver installation for Dell Vostro 3550




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