Assistance with Driver installation for Dell Vostro 3550  

martinvdm said:

Hi all,

This thread appeared right on with my predicament so I'm restarting it. After reinstalling Windows 7 Ultimate x64 on a wiped hard drive, I'm missing at least 5 drivers (maybe 7).

The troubleshooting report flags these missing drivers:
-DW5550
-Ethernet Controller
-Network Controller
-PCI Simple Communications Controller
-SM Bus Controller
2-"Unknown device" drivers

My System Information file is below:

DW5550:
USB\VID_413C&PID_818D&REV_0000
USB\VID_413C&PID_818D

Network:
PCI\VEN_8086&DEV_008A&SUBSYS_53258086&REV_34
PCI\VEN_8086&DEV_008A&SUBSYS_53258086
PCI\VEN_8086&DEV_008A&CC_028000
PCI\VEN_8086&DEV_008A&CC_0280

Ethernet:
PCI\VEN_10EC&DEV_8168&SUBSYS_04B31028&REV_06
PCI\VEN_10EC&DEV_8168&SUBSYS_04B31028
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

PCI:
PCI\VEN_8086&DEV_1C3A&SUBSYS_04B31028&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_04B31028
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780

SM Bus Controller:
PCI\VEN_8086&DEV_1C22&SUBSYS_04B31028&REV_05
PCI\VEN_8086&DEV_1C22&SUBSYS_04B31028
PCI\VEN_8086&DEV_1C22&CC_0C0500
PCI\VEN_8086&DEV_1C22&CC_0C050

I read other posts and suggestions in this forum however I could not find the same Drivers on my non-US Dell Vostro 3550.

Any assitance will be much appreciated.

Thanks

Martin

Welcome to the forum Martin,

Let's get you started with the ones you gave us ID's for,

These will be listed in the order you should install them.

Chipset (SM Bus Controller)

Intel HM67 Express Chipset Family Driver Driver Details | Dell UK

Intel Management Engine (PCI)

Intel Management Engine Interface Driver Driver Details | Dell UK

Wireless Intel (Network)

Intel Centrino Wireless-N 1030/Advanced-N 6230 Bluetooth Adapter Driver Driver Details | Dell UK

Realtek (Ethernet)

Realtek RTL8111E-VB Gigabit and RTL8105E-VB 10/100 Ethernet Controller Driver Driver Details | Dell UK

This one DW5550 is mobile broadband wireless

Dell Wireless 5550 HSPA Mobile Broadband Mini-Card Driver Driver Details | Dell UK

(There is also a firmware and an application for the one above but lets stick with the driver for now.)

Those are all from the UK site by the way,

Product Support | Dell UK

The unknowns you mention may give up more info after installing the chipset so you will have to post back with the updated info or just run this and post the file it creates.

System Information File - Create in Windows

I'd be willing to bet at least one is the card reader, freefall sensor might be the other but those are just guesses, better to wait and see though.

Ok so like I'm also in the same predicament LOL it seems like my drivers weren't installed i was missing 5 but i managed to get them thanks to a previous post on this thread however i had to download them on safe mode because they wouldn't install on regular mode for some reason. Except for the finer scan driver which said couldn't be downloaded through safe mode but on regular mode wouldn't install so yea. Also whenever i go on regular mode i get blue screened for some reason...

I own a Vostro 3550 and currently only have the "unknown device" driver missig which is for the finger scanner.

The blue screen doesn't give much info other than that it "could" be because of a driver malfunction or something about BIOS but yea i can provide a screenshot if necessary but honestly it's such a pain to get this friggin blue screen after trying so long. Thanks!