Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: USB Driver Install Problem

16 Apr 2015   #21
groze

W7 32 bit, Linux Mint Xfce 18 64 bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
Forget all that Windows DVD, device manager, properties, right clicking stuff. It's not going to install that way. The file you downloaded is a self extracting zip file. After it's downloaded, run it! It should start a Setup program and install the driver(s).

Here's what is in the zip file.

carwiz, I think he has tried that method as well. They why I suggested bit defender could be the issue but it was disabled. I guess defenderjim has the paid version of bit defender because the free version can not be disabled or I would be using it.


My System SpecsSystem Spec
.
16 Apr 2015   #22
defenderjim

Windows 7, 32 Bit
 
 

Car wiz,

Yes, I have that same setup program and files. I have run it. Just like you say.

It says everything worked fine. But still can't scan. PS says that the twain folder is empty. Device manager thinks there are no drivers installed.
My System SpecsSystem Spec
16 Apr 2015   #23
defenderjim

Windows 7, 32 Bit
 
 

Groze,

I happen to have bitdefender. I switched over a few weeks ago from avg. I have the free version of bd. I am able to disable it from the sys tray.

And yes, it is just as you say, I have tried the epson setup proggy many times. Always says it works. Never does any good.
My System SpecsSystem Spec
.

16 Apr 2015   #24
groze

W7 32 bit, Linux Mint Xfce 18 64 bit
 
 

Quote   Quote: Originally Posted by defenderjim View Post
Groze,

I happen to have bitdefender. I switched over a few weeks ago from avg. I have the free version of bd. I am able to disable it from the sys tray.

And yes, it is just as you say, I have tried the epson setup proggy many times. Always says it works. Never does any good.

Bit defender must of added a way to disable bit defender in the free version because the last version I tried didn't have that option. I will have to check it out again.
My System SpecsSystem Spec
16 Apr 2015   #25
carwiz

Windows 7 Pro-x64
 
 

Does the scanner show up in the Source list of devices?
My System SpecsSystem Spec
16 Apr 2015   #26
defenderjim

Windows 7, 32 Bit
 
 

Quote:
Does the scanner show up in the Source list of devices?
Not under that "Scanner" section.

Only under the "Other" devices section.
My System SpecsSystem Spec
16 Apr 2015   #27
carwiz

Windows 7 Pro-x64
 
 

Not device manager, in the program you're using to scan. You usually have to select the Source.

Also, run this SF Diagnostic program so we can get a look at the system. Be sure to "Run as Administrator" and use the Grab All button. Allow at least five minutes for all the steps to complete.
My System SpecsSystem Spec
16 Apr 2015   #28
defenderjim

Windows 7, 32 Bit
 
 

In PhotoShop -> Import, it does show "Epson Twain 5". Click that and I get:
Quote:
---------------------------
Twain_32
---------------------------
Could not open the TWAIN source. Make sure there is a valid source for your scanner in the TWAIN directory found in the Windows directory.
---------------------------
OK
---------------------------
As far as the diag tool goes, it crashed. I would've included the crash report, but the dialog box wouldn't copy the text, and the screen shot was too big for the forum

I restarted, and it worked fine.
My System SpecsSystem Spec
16 Apr 2015   #29
carwiz

Windows 7 Pro-x64
 
 

EPSON Scanner 010F USB\VID_04B8&PID_010F\5&26194A6F&0&4 The drivers for this device are not installed.

I though something new would jump out at me but I didn't see anything.

Added:
What shows up in your C:\Windows\Twain_32 folder?
My System SpecsSystem Spec
17 Apr 2015   #30
ShoTTaS

Windows 7 Pro 32bit
 
 

With all the troubleshooting done, i would suggest:
- doing a virus/malware scan.
- replace the USB cable use for connecting the scanner to the PC.
My System SpecsSystem Spec
Reply

 USB Driver Install Problem




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Can't boot Windows after driver install, diagnosed problem, can't fix
My Windows won't boot. Here is a summary of what happened so far: I was playing a game when it suddenly started stuttering for a few seconds and black-screened. I rebooted and I saw no problems, but when I booted a game again and the dedicated GPU started working, about 3-4 minutes into the game...
General Discussion
Driver install problem - USB stick and USB Ext HD
Hi, I've got problems installing USB external hard driver and USB memory stick driver on windows 7 pro 64 bit. The computer is a Lenovo t410s, intel chipset. The external disc drive is a Western Digital Elements SE 1 TB and the USB memory stick is of the brand TwinMos. At first I could not...
Drivers
Driver Install Problem
Hello, Running the 64 bit vers. of W7. Have a program that installs the main application in the normal Program Files(x86), and the Driver for the program in System32\Drivers. All seems normal,and everything seems to be where it should be. Very confident that the Driver is O.K., and not...
Drivers
RADEON™ HD 5770 driver install problem
have a (virtually) brand new pc with windows 7 64 bit. The graphics card is 1GB ATI RADEON™ HD 5770 After switching my pc on today and trying to play a dvd i get this error message 'Windows media player cannot play this DVD because there is a problem with digital copy protection between...
Drivers
Clean Install - VAIO Driver = Problem with battery
I made a clean install for VAIO (with a lot of problems) but everything seemed to be working fine and dandy. I was happy but then the screens' brighter and darker switches weren't working, so I decided to download some Utilities drivers from the Sony VAIO official website. I downloaded a couple...
Installation & Setup
Problem install Bluetooth driver....
Guys,i have problem install Bluetooth driver.B4 this,(in XP),i x have any problem install the driver without bluetooth device.but now,it say must enable device to install.can some1 give me advice how to install it successfully without enable device?
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App