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Windows 7: USB drivers not working on my ASUS ROG Laptop

19 Apr 2015   #11
DJN

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I'm terribly sorry for being impatient, I've been trying to fix this for days, it's just stressing me out. You know? Anyway, the model of my laptop is G75VW.

And here's a screenshot of my device manager:




Attached Thumbnails
USB drivers not working on my ASUS ROG Laptop-792297360230947985de23d8ad1022e7.png  
My System SpecsSystem Spec
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19 Apr 2015   #12
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by DJN View Post
I'm terribly sorry for being impatient, I've been trying to fix this for days, it's just stressing me out.
I understand that, you have to be patient though as we're not here 24 hours a day and can only fit in our help around our daily lives.

Were those USB drivers installed previously?
My System SpecsSystem Spec
19 Apr 2015   #13
DJN

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yes they were
My System SpecsSystem Spec
.

19 Apr 2015   #14
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

OK, now that SCF /scannow has repaired corrupt files can you try a System Restore again please.
My System SpecsSystem Spec
19 Apr 2015   #15
DJN

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It appears that Ive gotten the same error again.


Attached Thumbnails
USB drivers not working on my ASUS ROG Laptop-20150419_142021.jpg  
My System SpecsSystem Spec
19 Apr 2015   #16
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Let's try running a full disk check. Open an elevated command prompt and type in CHKDSK C: /R then hit enter. You'll be told the drive is locked and that CHKDSK will run at next reboot. Hit Y then enter and reboot.

You'll have to be patient here as the CHKDSK will take a long time, the length of time will depend on the size of your hard drive.

Report back with the results.
My System SpecsSystem Spec
20 Apr 2015   #17
DJN

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay, I let the scan run over night while I was sleeping, and it was on my desktop when I woke up. So I guess it finished. I didn't get to see any results.
My System SpecsSystem Spec
20 Apr 2015   #18
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Shame, we could have done with seeing the results.

OK, download the linked USB drivers for your laptop and try to install them. Report back with the results.
download

USB drivers not working on my ASUS ROG Laptop-capture.jpg


My System SpecsSystem Spec
20 Apr 2015   #19
DJN

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sadly, still no change after installing the drivers. Also, i can always do the scan again, if the results are crucial.
My System SpecsSystem Spec
20 Apr 2015   #20
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Did the drivers appear to install correctly?
My System SpecsSystem Spec
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 USB drivers not working on my ASUS ROG Laptop




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