Losing audio/sound driver every time a boot in

GokAy · 15 May 2015

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alfredbriffa50 · 15 May 2015

OK...image attached by help from GoKaY

alfredbriffa50 · 15 May 2015

please see attached file to give you more info...problem still persists

fireberd · 15 May 2015

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I see you have High Defintion Audio for the on-board sound and the plug in sound card uses the C-media sound chip.

As you can't find the on board in the BIOS, go to the Device Manager and disable it there. Then only use the add on card (c media) and see if the sound works OK.

I will be gone the rest of the day so I won't respond until tomorrow morning.

alfredbriffa50 · 15 May 2015

Would you pls see attached screen shot re sound info. Problem still persists

fireberd · 16 May 2015

It appears the High Definition Audio Device is still present and was not disabled.

ComputerGeek · 16 May 2015

alfredbriffa50 said:

I entered the Advanced BIOS settings. these is what is written:

Chipset

DRAM Clock/Drive Control
Frequency/Voltage control
Top Performance [Disabled]
Primary Display Adapter [PCI-E]

I could not see any audio drivers...if I am on the right place!

From ASUS documentation for your motherboard, I think you're in the wrong part of BIOS setup menu.

Advanced tab->Onboard Device Configuration.
Then set the HDA (high definition audio) controller to Disabled

Full document should you ever need it HERE. (page 2-25)