Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My Win7 desktop does not see USB 3.0 devices.

24 May 2015   #1
jlumbtx

Win7 Ultimate x64
 
 
My Win7 desktop does not see USB 3.0 devices.

I have 2 USB 3.0 devices. When I plug them into USB 3.0 ports, my PC does not see them. When I plug them into USB 2.0 ports they work, though, I'd guess, a little slower than they were designed to.
I checked BIOS and USB 3.0 is enabled. I have downloaded the latest AMD chipset software release. Device Manager says that my PC's driver software is up to date (Renasas Electronics USB 3.0 Host Controller).
Why does USB 3.0 seem dead on my PC?

John


My System SpecsSystem Spec
.
24 May 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

You didn't specify which motherboard you have in System Specs.

I guess your Renesas drivers are already installed?

If the USB 3.0 ports you are using are on the front of case, make sure they are connected to the motherboard (USB 3.0 connector). It is possible you don't have front USB 3 even though case has the blue ports.

Try the blue ports that are behind the case and see if they work there.
My System SpecsSystem Spec
24 May 2015   #3
manish9009

Windows 7, 8.1 Dual boot 64 bit
 
 

update the BIOS version.
If you can specify the chipset version I can suggest you the BIOS version
My System SpecsSystem Spec
.

24 May 2015   #4
jlumbtx

Win7 Ultimate x64
 
 
AMD chipset drivers

NAME FILE SIZE REVISION NUMBER RELEASE DATE DOWNLOAD LINK
AMD Chipset Drivers 48 MB Omega (14.12) 12/9/2014 *DOWNLOAD

Description:
Supports Windows 8.1 / Windows 7 (32-bit & 64-bit)

Package Includes:
AMD Chipset Drivers
AMD AHCI Driver
AMD USB 3.0 Driver
AMD SB7xx RAID Drivers
AMD SB8xx RAID Drivers
AMD SB9xx RAID Drivers
AMD A-Series APU Chipset RAID Drivers

BIOS: Award Software International Inc.
Version F3
MoBo Gigabyte GA- 890GPA-UD3H
My System SpecsSystem Spec
24 May 2015   #5
jlumbtx

Win7 Ultimate x64
 
 

GokAy,

Only 2 USB 3.0, both in the back. I've tried both.
My System SpecsSystem Spec
24 May 2015   #6
dwarfer66

 

I have that with 1 of my USB3 16GB sticks on my front ports (brand is Master) all other USB3 sticks works fine but just not this one, just gave up trying it as it connects buts cannot open it, so only use it on back USB3 or front USB2 ports.
My System SpecsSystem Spec
25 May 2015   #7
GokAy

Windows 7 Ultimate x64 SP1
 
 

For the sake of diagnosing, does USB 3.0 ports work if you plug in USB 1/2 devices?
My System SpecsSystem Spec
25 May 2015   #8
jlumbtx

Win7 Ultimate x64
 
 

GokAy,

Interesting. I plugged a USB 2 printer into each USB 3 port and it did not work.
Though, when I looked at Devices and Printers, the PC was seeing the printer,
just not feeding a print order to it. The print orders just queued up.

Also USB 3 ports do not see USB 2 flash drives- I tried 2 different ones.
My System SpecsSystem Spec
25 May 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try, uninstall USB 3.0 drivers from Device Manager and let Windows find them (if it can), if not first try the drivers from motherboard page (although may be outdated). If they work, then reinstall the ones from AMD chipset drivers.
My System SpecsSystem Spec
Reply

 My Win7 desktop does not see USB 3.0 devices.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
NEW DELL WIN7 OS, but I have old hardware devices!!!!!
Would someone please help me on this. I built my own puter about six years ago, after wiping and formatting the older 32 BIT WINXP O.S. and installed a OEM version of WIN 7 PRO 64. I then had to search out 64 Bit drivers for my older Epson all-in-one NX300, (printer,scanner) Realtek Audio, CS5,...
Drivers
Is it possible to have desktop icons for connected devices
I'm wondering if there is a way to show the connected devices as icons on the desktop as is done in OS X. If you aren't sure of what I'm talking about, it's when I plug my phone, external hard drive, DVD, etc into the computer and instead of always going into My Computer to view what's connected,...
Hardware & Devices
Media devices can be seen from Win7 x86 but I cant from Win7 x64
Hi, To give you a brief description of my Home network setup: 1. I have a MSI Wind laptop running Win7 Ultimate x86 2. I have a HP DM1 laptop running Win7 Ultimate x64 3. A 3G Tenda router 4. A DLink DNS-320 NAS So the other day I got myself a DLink DNS-320 from a local computer store...
Network & Sharing
no longer see non win7 pcs, devices
I suspect due to a bunch of win7 patches, I can no longer see XP or Mac pc's on my home network, nor can I see the memory card of a Canon Pixma printer/scanner. In file manager (win explorer), if I click the Network icon of the left panel, I will see the Canon printer listed under Multifunction...
Network & Sharing
Can Win7 power down USB devices not in use?
Hi All Either I made this all up in my mind and am imagining things or I did hear from some where that Win 7 is able to power down and shut off USB devices (for example my 1tb external) automatically when not in use for a certain period of time. Just wondering if this is true and if there is...
Hardware & Devices
Devices not well configured !! help... (using hp/win7)
i hope i am in the write forum(plz direct me if i'm in the wrong one...)... ! i have a "HP pavilion" HP pavilion dv2913cl ( this is wat it said on the bottom, however on the screen i have dv2000 ! its refurbished ) so the laptop originally had windows vista 64bit, but i installed WINDOWS 7...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App