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Windows 7: No working Media buttons, keyboard


09 Nov 2009   #1

Windows 7 64-bit
 
 
No working Media buttons, keyboard

Hello


Just reinstalled windows 7 this weekend together with new hardware. But i have encountered some problems, both with sound and keyboard. On my keyboard which is a Logitech Ultra X (Ultra X) i have some buttons at the top, like Media, play/pause, www, email and mute. These have been working earlier on both windows xp and vista, but now they are not working.. Very frustrating as i use them very often.

Do any of you guys in here have any idea about how this may be fixed?


Toby91


My System SpecsSystem Spec
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09 Nov 2009   #2

W7 RTM Ultimate x64
 
 

Hey mate, welcome to the forums.

Have you downloaded drivers for your keyboard?
My System SpecsSystem Spec
09 Nov 2009   #3

Windows 7 64-bit
 
 

Thank.. Ehm, the problem is that all the time i have used this keyboard i have never installed any driver for it.. It even says on the logitech site that the keyboard uses native USB drivers already existing in the OS. So i guess thats where the problem is, there are no places i can find drivers.
My System SpecsSystem Spec
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09 Nov 2009   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Hei Toby og velkommen til de 7 Forums.

Could you please attach a screenshot showing your Device Manager, keyboard section expanded.

Kari
My System SpecsSystem Spec
09 Nov 2009   #5

Windows 7 64-bit
 
 

Here it is.

It just says HID keyboard.


Attached Thumbnails
No working Media buttons, keyboard-enhetsbehandling.jpg  
My System SpecsSystem Spec
09 Nov 2009   #6

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

OK. You could try this:
  • Disconnect the keyboard
  • Right click HID Keyboard device in Device Manager, choose Uninstall. Do this for both instances
  • Shut down your computer
  • Reconnect the keyboard
  • Reboot and let Windows find the keyboard and install the drivers
Might work...

Kari
My System SpecsSystem Spec
09 Nov 2009   #7

Windows 7 64-bit
 
 

Ok, i'll try.. Will give you a comment on how it works..
My System SpecsSystem Spec
09 Nov 2009   #8

Windows 7 64-bit
 
 

Nope, that didn't work... still some not responding buttons..
My System SpecsSystem Spec
09 Nov 2009   #9

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Don't know what to suggest next... I'll check something and come back.

Kari
My System SpecsSystem Spec
23 Nov 2009   #10

Windows 7 64-bit
 
 

Hi again!


Eventually bought myself a new keyboard, a Logitech G15. But when i installed it, i still had the problem with non working media buttons. So i went again searching for an soulution and found one!


I seems to be an startupentry which you manually have to change from manual to automatic.. If there are anyone having this problem, here is the solution:


- Go to controlpanel --> Performance and maintenance --> Administrative tools

- Choose services and scroll down to find "Human interface devices"

- Right click and choose properties --> and change startup type from manual to automatic --> Reboot and your media buttons should now be working again!


At least it did here, and i'm now happy with my new keyboard!


Toby91
My System SpecsSystem Spec
Reply

 No working Media buttons, keyboard




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