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Windows 7: Intel USB 3.0 Controller Driver (v3.0.1.41) -reboot: Windows freezes

28 May 2015   #1
sfwul

Windows 7 Ultimate x64
 
 
Intel USB 3.0 Controller Driver (v3.0.1.41) -reboot: Windows freezes

Installing Windows 7 x64 SP1 from scratch on a brand new pc.

The Asus X99 Deluxe/U3.1 that I have bought came with a drivers disk: LAN, RAID, Bluetooth, audio, whatever.

Also with Intel USB 3.0 controller driver.
After necessary rebooting Windows freezes: alt-ctrl-del even does not work.

Question: do I need these drivers?
Really don't know. Maybe they are already in the Windows install ?

Seems to me that once Windows freezes after only having installed audio and LAN drivers and I need to reboot using the powerbutton, Windows is less stable.

-


My System SpecsSystem Spec
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28 May 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Did you install the motherboard chipset drivers already? - not those individual drivers. If yes, did you check if there is a newer version?
My System SpecsSystem Spec
28 May 2015   #3
sfwul

Windows 7 Ultimate x64
 
 

No, not yet.

Note: I am right now re-installing Windows again, on my other PC. I have not yet installed anything from the 'support' CD.

Support CD contains

-


ASUS Probe II Sense Driver V1.0.1.0
Intel(R) Chipset Software Installation Utility V10.0.20
Realtek Audio Driver V6.0.1.7344
Intel(R) Gigabit Ethernet Driver V19.1.51.0
Intel(R) Management Engine Interface V10.0.0.1204
Asmedia SATA Controller Driver V2.0.9.1
Intel(R) Rapid Storage Technology Driver Software V13.1.0.1058
Intel(R) AHCI/RAID Driver
Intel USB3.0 Controller Driver V3.0.1.41
Asmedia USB3.1/3.0 Driver V1.16.23.0
Bluetooth Driver V6.5.1.5800
Bluetooth Driver V12.0.0.9860
Wi-Fi Driver V6.34.223.5

-


There is a 3.1 card on board of the PC.

THe first time(s) I went on to install
1. Realtek Audio Driver V6.0.1.7344
2. Asmedia USB3.1/3.0 Driver V1.16.23.0
3. Intel(R) Gigabit Ethernet Driver V19.1.51.0

In that sequence. Wasn't sure about the Intel USB 3.0 though, so the last time I added that on top, after the LAN driver - resulting in a freeze, so I wondered whether at all I need that driver, assuming it would have been built into Windows (?)

(display driver is on a separate cd-rom)

-
My System SpecsSystem Spec
.

28 May 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

When you install Windows and get to desktop, first thing you should install is the chipset drivers.

It is possible Windows has generic drivers for those devices but may result in limited functionality.

From the list you have given:
1- Intel(R) Chipset Software Installation Utility V10.0.20
2- Intel(R) Gigabit Ethernet Driver V19.1.51.0

Run Windows Update - takes a while (let it find the drivers that it can in the process)
Make a backup/image with Macrium free (or your paid software if there is one) - (recommended)
Imaging with free Macrium
Install the rest of drivers haven't been found yet
Install your programs/applications
Install DirectX/Visual C++ Redistributable service packed versions *
Fine tune/optimize/customize your OS installation
Create another image with Macrium free (recommended)

* For 32-bit systems install only the x86 versions of VC Redist, for 64-bit systems install both the x86 and x64 versions. There are 2005/2008/2010/2012 versions available from MS website.
My System SpecsSystem Spec
28 May 2015   #5
sfwul

Windows 7 Ultimate x64
 
 

Thank you so much.
I did install Windows quite a number of times on earlier occassions and also this time, with the new pc, I installed it a few times. Nothing to do with Windows but rather it had to do with partitioning matters.

Now one thing is important for me to know...

I never in my life bothered about the chipset. This may come as a surprise, but there was no real reason for I guess.

As said, I usually installed Windows, LAN, audio and graphics and that was pretty much it.

Is there a way to find out the current chipset version?
What will this 'chipset utility' do?

Have now paused the installation and wait for your views.

Thanks!

ps I am using Macrium (paid) version.
My System SpecsSystem Spec
28 May 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Some easy reading for What Is a Chipset Driver? (with pictures)

Download - Intel® Chipset Device Software (INF Update Utility) - (the topmost download) from https://downloadcenter.intel.com/pro...lation-Utility

I am not an Intel person, but as far as I can tell this will determine your chipset and download/install the correct drivers.

If you can't connect to the Internet, install the LAN drivers first instead.
My System SpecsSystem Spec
28 May 2015   #7
sfwul

Windows 7 Ultimate x64
 
 

Thanks Gokay!
Installed the Intel Chipset thing, audio, and LAN-driver now.


Let's see what happens.

Know there will be a lot coming in. Yesterday 210 files and in a 2nd step some 50...

=
My System SpecsSystem Spec
28 May 2015   #8
sfwul

Windows 7 Ultimate x64
 
 

Oh, by the way, I -think- Chipset version is not visible anymore as from v10 ? (thru dev.mgt, I mean)
=
My System SpecsSystem Spec
28 May 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

An Intel user should answer that, as I have no way of verifying. I use AMD.
My System SpecsSystem Spec
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 Intel USB 3.0 Controller Driver (v3.0.1.41) -reboot: Windows freezes




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