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Windows 7: No driver for unknown device

31 May 2015   #1
tonyvella

windows 7 Home Premium
 
 
No driver for unknown device

When I go to start>devices&printers I get the following:

No driver for unknown device-unknowndevice.jpg

which shows that my PC requires troubleshooting. When I do trouble shooting I get the following:

No driver for unknown device-driverrequest.jpg

But it doesn't tell me what the "Unknown" device is. So I go to Device Manager and I get this:

No driver for unknown device-devicemanager.jpg

Still doesn't tell me what the unknown device is. All I have is a MS mouse and an external HD both of which I have had for 4 years.

How do I find out what the Unknown Device is so I can look for the driver the machine requests?
Thanks in advance to one and all.




My System SpecsSystem Spec
.
31 May 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

In Device Manager right click the unknown device-properties-Details
Select Hardware Ids, right click and copy, and google what comes up.
My System SpecsSystem Spec
31 May 2015   #3
tonyvella

windows 7 Home Premium
 
 

I went through all the hoops and still could not find out what the darn thing is. So I took a chance and disabled it and so far so good. If something suddenly stops working it should give me a clue and I shall post further. Thanks for your reply.
My System SpecsSystem Spec
.

31 May 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

If you go to the PCI Database you can enter the Vendor ID and Device ID (you can only search one at a time) to search for what they are. If you're struggling post them up (the VENID and DEVID) and someone can take a look for you.
My System SpecsSystem Spec
31 May 2015   #5
tonyvella

windows 7 Home Premium
 
 
Unknown device

Thanks Boozad. Here's a joke for you:

No driver for unknown device-devid.jpg

Doesn't make life any easier, does it?


My System SpecsSystem Spec
31 May 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

No it doesn't if you don't follow instructions

Go to my post #2 and paste here.
My System SpecsSystem Spec
31 May 2015   #7
tonyvella

windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by GokAy View Post
In Device Manager right click the unknown device-properties-Details
Select Hardware Ids, right click and copy, and google what comes up.
The whole point is that under Device Manager/unknown device/properties/details there is no such option called Hardware IDs.

I assure you I did not ignore your advice; I simply could not comply with it.

No driver for unknown device-screenshot.jpg


My System SpecsSystem Spec
31 May 2015   #8
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Take a look at Parent and Siblings to see if anything there helps.

Also see But what if there's no Hardware ID in the drop down box? in
Device Manager - Finding Unknown Devices
My System SpecsSystem Spec
31 May 2015   #9
ComputerGeek

Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
 
 

List any Problem devices
  • Make sure devices are connected and powered on
  • Click the Start Orb, type msinfo32 in the search box. Hit Enter
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell me so
My System SpecsSystem Spec
31 May 2015   #10
tonyvella

windows 7 Home Premium
 
 
problem devices

Quote   Quote: Originally Posted by ComputerGeek View Post
List any Problem devices
  • Make sure devices are connected and powered on
  • Click the Start Orb, type msinfo32 in the search box. Hit Enter
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell me so
Here's the result:

No driver for unknown device-root.jpg

Thanks in advance.


My System SpecsSystem Spec
Reply

 No driver for unknown device




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