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Windows 7: AMDA00 interface driver problem causing further problems

31 May 2015   #1
canemichael97

windows 7 64 bit
 
 
AMDA00 interface driver problem causing further problems

I have a custom build pc with a asus z97 motherboard. On boot i would get error messages saying driver failed to start. After closing these windows explorer would fail to work and programs would not open, also after these dialogue boxes are closed the sound does not work also. After booting into safe mode and opening device manager i can see that listed under system devices is the AMDA00 interface driver with the yellow exclamation mark. I have no AMD components in my PC. Is this what is causing my issues?

Any help/ideas is greatly appreciated
Many thanks, Mike


My System SpecsSystem Spec
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31 May 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Read https://social.technet.microsoft.com...8itprohardware

Short: Disable it in device manager until it has been fixed.
My System SpecsSystem Spec
01 Jun 2015   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Do you have ASUS AI Suite installed? It's part of that, namely ASUS Probe (I think).
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01 Jun 2015   #4
canemichael97

windows 7 64 bit
 
 

I do not have it installed it came with my card but i never installed it as i have no use for it
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01 Jun 2015   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

What card? It's the motherboard utility.
My System SpecsSystem Spec
01 Jun 2015   #6
canemichael97

windows 7 64 bit
 
 

oh no i have a asus gtx 770, my board is a asus z97k but i dont not have that software installed, sorry i got confused on my last post the software came with my board but was never installed
My System SpecsSystem Spec
01 Jun 2015   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It's definitely something to do with the motherboard, it's possible Windows could have installed a defective driver for it through Windows Updates. Can you open Device Manager and expand System Devices and see if you have any signs showing.
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01 Jun 2015   #8
canemichael97

windows 7 64 bit
 
 

Only on that one driver i have disabled it and trying to see if it is working better now, haven't had any problems yet
My System SpecsSystem Spec
01 Jun 2015   #9
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

It`s not an AMD component, it just happens to use those letters. Actually it`s AMDA
I have it, with no issues.
I don`t have any Asus software installed either, but I did use the disc for drivers.
I guess it`s just there in case you ever use the sensor probes. But I see no reason to.

Asus Z87-Pro AMDA00 Interface driver...

AMDA00 Interface Problem - Graphics Cards - Graphics Cards

https://social.technet.microsoft.com...8itprohardware

AMDA00 Interface, Win7x64, Win8x64, Win7x32, Win8x32


Attached Thumbnails
AMDA00 interface driver problem causing further problems-capture.jpg  
My System SpecsSystem Spec
01 Jun 2015   #10
canemichael97

windows 7 64 bit
 
 

must have just been installed with the drivers then, i will leave it disabled for a while to see if that solves the problem
My System SpecsSystem Spec
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 AMDA00 interface driver problem causing further problems




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