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Windows 7: Acer Aspire 5551

11 Jun 2015   #1
Razzputin

windows 7 ultimate was Vista home premium
 
 
Acer Aspire 5551

Trying to fix this computer for a friend. on Start up it asks which OS would you like to use? There is only one start up, can I remove the older listed one.

the webcam microphone will not work anymore, the video quality is fine ?? if i plug a useb web cam in, it works fine, audio and picture.

for 4 days I have been installing, un installing , updating and then even putting older versions of driver in to see if they would work.

I have no hair left too pull out so here I am hat in hand , asking for any advise , links or info,
best regards
Razz.


My System SpecsSystem Spec
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11 Jun 2015   #2
Razzputin

windows 7 ultimate was Vista home premium
 
 

I just installed indows 10 hoping that would cure the problem.
Nope

There is not even a jack input for a microphone??? only for headphones!!!
My System SpecsSystem Spec
12 Jun 2015   #3
GokAy

Windows 7 Ultimate x64 SP1
 
 

Can you post a screenshot of that screen? Your phone should do it. Screenshots and Files - Upload and Post in Seven Forums
Also a screenshot of Disk Management Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
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12 Jun 2015   #4
Razzputin

windows 7 ultimate was Vista home premium
 
 

is this what you need ?


Attached Images
Acer Aspire 5551-4a-win-7.png Acer Aspire 5551-4-win-7.png Acer Aspire 5551-4b-win-7.png 
My System SpecsSystem Spec
12 Jun 2015   #5
GokAy

Windows 7 Ultimate x64 SP1
 
 

Quote:
on Start up it asks which OS would you like to use?
this one

Devices seem to be alright, maybe you can install the manufacturer drivers for soundcard? It seems the generic Windows drivers are loaded.
My System SpecsSystem Spec
12 Jun 2015   #6
Razzputin

windows 7 ultimate was Vista home premium
 
 

first i need to show you this :

there is no jack input???


Attached Images
Acer Aspire 5551-1-more.png 
My System SpecsSystem Spec
12 Jun 2015   #7
Razzputin

windows 7 ultimate was Vista home premium
 
 
here you go

this is with win 10 ,but it was the same with win 7 and a fresh install. it showed the fresh install and then a recovered OS also


Attached Images
Acer Aspire 5551-img_0034.jpg 
My System SpecsSystem Spec
13 Jun 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

I guess that's because you installed over the Windows 7 installation.

You can try use EasyBCD. Bootmgr - Move to C:\ with EasyBCD

You are using W10 at the moment, right? Backup first, then delete the Windows 7 entry (I guess in BootMenu).

Note: In case you have an UEFI-BIOS, wait until someone with experience gives the above method a go or propose a better method. Or go ahead if you feel adventurous.
My System SpecsSystem Spec
13 Jun 2015   #9
Razzputin

windows 7 ultimate was Vista home premium
 
 

thanks for the info,\will look at easy bcd.
i like an adventure, thats how i learn. got the mike workinh now, bought driver updating software and that sorted it out.
just did a back up.
fool speed ahead, looking for adventure................
thanks again for your help and patience.
Razz
My System SpecsSystem Spec
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 Acer Aspire 5551




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