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Windows 7: Windows Freezing at login screen after installing driver

19 Jun 2015   #1
ChuckDuckNorris

Windows 7 Ultimate x64
 
 
Windows Freezing at login screen after installing driver

Hey guys somebody recommended this site for me to ask about my problem. Anyway I have a problem with some games like GTA 5, Watch dogs, CS : GO in which "audiodg.exe" process continues to use more RAM after I start one of those games. This only happens when I play these games. I saw a bunch of other threads that said mainly update your drivers and check the enhancements issue. I originally installed my audio driver using Driver pack solution Ver. 14.9. But after seeing these threads I tried updating my audio driver. I tried downloading it from the official site and from a bunch of others but each time I do so and restart Windows just freezes at login screen and then I have to boot into safe mode and use system restore to remove the new driver. Right now my audio is working but I don't have the enhancements option at all. Sorry if I got any grammatical / spelling mistakes english isn't my language. I'm also not that good at computers so please help. Here are my Laptop specs or what I managed to get from the systemrequirementslab detection tool.
---------------------------------------------
Processor Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz
Manufacturer Intel
Speed 2.7 GHz
Number of Cores 4
CPU ID BFEBFBFF00020655
Family 06
Model 25
Stepping 5
Revision 02
-------------------------------------------
Video Card 1 Intel(R) HD Graphics
Manufacturer Intel
Chipset Intel(R) HD Graphics
Dedicated Memory 64 MB
Total Memory 1.7 GB
Pixel Shader Version 4.0
Vertex Shader Version 4.0
Hardware T & L Yes
Vendor ID 8086
Device ID 0046
Plug and Play ID VEN_8086&DEV_0046&SUBSYS_1669103C&REV_02
Driver Version 8.830.6.6000
---------------------------------------------
Video Card 2 Radeon (TM) HD 6470M
Manufacturer ATI
Chipset Radeon (TM) HD 6470M
Dedicated Memory 1.0 GB
Total Memory 2.6 GB
Pixel Shader Version 5.0
Vertex Shader Version 5.0
Hardware T & L Yes
Vendor ID 1002
Device ID 6760
Plug and Play ID VEN_1002&DEV_6760&SUBSYS_1669103C&REV_00
Driver Version 8.830.6.6000
---------------------------------------
Memory 3.9 GB
---------------------------------------
Operating System Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit
Service Pack 1
Size 64 Bit
Edition Ultimate
Version 6.1.7601
Locale 0409
---------------------------------------
BIOS Default System BIOS
Version Hewlett-Packard F.04
Manufacturer Hewlett-Packard
Date 02/11/11
---------------------------------------
Display Maximum Resolution 1366 x 768
---------------------------------------
Sound Device 1 IDT High Definition Audio CODEC
Driver Version 6.10.6498.0
---------------------------------------
Sound Device 2 Intel(R) Display Audio
Driver Version 6.14.0.3086
---------------------------------------
Thanks alot for taking your time to read this I'd be very grateful if someone knows how to help please.
Have a nice day.


My System SpecsSystem Spec
.
22 Jun 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Chuck now can I make a very simple suggestion that you get a dedicated sound card? I run the Asus Xonar DG in all my desktops and have never had a problem and they are really cheap.
The GUI for the sound is just fabulous (or I think it is) for mixing and generating difference effects and if you are into gaming or music (like me - music) you will find the Xonar the real deal.

The other stuff you have ben trying to get rid of I am not quite sure what it is you are doing. The after market fix things I don't like that Driver pack solution as I have found they create more problems as sometimes than they solve.

Anyway take a look at this https://www.asus.com/au/Sound_Cards/Xonar_DG/ by the ay I run 5:1 systems off mine my favourite being the Logitec Z506 Surround Sound Speakers Z506 again not expensive at all and the sound quality really good.
My System SpecsSystem Spec
25 Jun 2015   #3
ChuckDuckNorris

Windows 7 Ultimate x64
 
 

Ok thanks alot I dunno how to replace it yet but I will try to look for a tutorial. Thanks for replying have a nice day.
My System SpecsSystem Spec
.

25 Jun 2015   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Chuck if the audio is an on board "variety" then it is just a matter of plugging in the sound card and using the outlets from the back of the machine. The onboard stuff will be bypassed.

Mate if I knew what model machine you have I could probably find some info for you on where to plug that card in and it is usually only putting it in a spare slot.

I have done up a pic of a motherboard and given you just for an example of what you might see inside the machine. If you do anything inside the machine make sure to "ground" yourself - say on the metal case -before touching anything inside because of static electricity.


Attached Thumbnails
Windows Freezing at login screen after installing driver-sound-card.png  
My System SpecsSystem Spec
27 Jun 2015   #5
ChuckDuckNorris

Windows 7 Ultimate x64
 
 

well my machine is a laptop. the model is pavilion g6 1047-sx. I saw some vids of ppl. disassembling it and it's a massive pain you have to take the whole thing apart literally just to clean the fan. manufacturers just want you to buy new laptops every couple of years greedy *******s. anyway thanks alot for your help man I really appreciate it I will get the card and search for somebody to replace it for me.
My System SpecsSystem Spec
27 Jun 2015   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry Chuck I thought we were talking about a desktop.

Now for the cleaning of the laptop fan try my little ditty because it doesn't involve any disassembly as such.

CLEANING A LAPTOP FAN& COOLER RAD

The thing you do is toturn over the laptop and shine a very bright light into the air intake aperture(you will see the fan there) and then while doing that look at the outlet venton the end of the laptop you should see the light quite clearly shining throughthe cooling " radiator" if not - it is clogged and will need cleaningas will probably the fan opening.

You can do this byblowing it out using a compressed air can in short bursts.

BUT ONE WORD OF WARNING DO NOT blow the air into the fan opening withoutinserting say a plastic rod or large cable tie to stop the fan from spinning asthe air blast will spin the fan at a very high speed that it is not designed totake and may wreck the bearing!!

To clean the slots in the radiator use a pipecleaner or one of those craft covered wire sticks - they are referred to aschinelle sticks - see pic. But do be very careful not to be overly heavy handedyou will find it might take a second or two or a few minutes to clear theheavier build ups.


Attached Thumbnails
Windows Freezing at login screen after installing driver-laptop-venting.png  
Attached Images
Windows Freezing at login screen after installing driver-chinelle.png 
My System SpecsSystem Spec
29 Jun 2015   #7
ChuckDuckNorris

Windows 7 Ultimate x64
 
 

I was talking about the fan just as an example to show how hard it is to replace the audio card. Anyway thanks for your help I used to blow the fan and it moved too fast as they said and I used to have problems with it not working after cleaning I needed this thanks for your help alot.
My System SpecsSystem Spec
30 Jun 2015   #8
ChuckDuckNorris

Windows 7 Ultimate x64
 
 

I finally solved the problem. the process no longer takes up more than 9000kbs from the RAM. omg finally I can play those games without getting bored from the silence.I just haad to open msconfig.exe and disable all IDT audio entries from startup tab. again thanks alot for your help man.
My System SpecsSystem Spec
01 Jul 2015   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Good on you Chuck and mate if you want some more out of the machine get into this (and see point 9 especially)
Optimize Windows 7
My System SpecsSystem Spec
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