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Windows 7: Network card drivers freeze system

02 Jul 2015   #1
PhoenixDown

Windows 7 Professional 64 bit
 
 
Network card drivers freeze system

Hello all,

I am new here so please let me know if I need to provide more information but my problem is as follows:

I got a TP-Link archer t9e network card and I have an asus z87-k motherboard. I can fit it in fine and the system recognizes when I boot it up. So far, so great. Now go to install the drivers and it does. Then once the installation has finished my system completely freezes. I can boot it up in safe mode to uninstall the drivers and then it works fine again. Is there a way to get this card to work on my computer or is it just incompatible?

Oh, and my operating system is Windows 7 64 bit.


My System SpecsSystem Spec
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03 Jul 2015   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums ... Try the Driver from the Link below


Download for Archer T9E V1 - Welcome to TP-LINK
My System SpecsSystem Spec
03 Jul 2015   #3
PhoenixDown

Windows 7 Professional 64 bit
 
 

Same deal. A soon as the drivers finish installing the entire computer freezes.
My System SpecsSystem Spec
.

03 Jul 2015   #4
maxie

windows 7 home 64bit
 
 

Is your Windows up to date ? ... Also have you Posted your issue on the TP - Link forum ? ...
My System SpecsSystem Spec
03 Jul 2015   #5
PhoenixDown

Windows 7 Professional 64 bit
 
 

Windows should be up to date (last checked for updates on 7/1/2015) I have not posted there. I tried their customer service but their only advice was to try a different PCI-e port, which did not help.

When I boot in safe mode I can look at the logs and it does say the drivers were finished installing.
My System SpecsSystem Spec
03 Jul 2015   #6
maxie

windows 7 home 64bit
 
 

Uninstall the Driver once rebooted go to the Device Manager select the adapter .... Right click select the details tab and please Post any info you see ... It is a Broadcam Adapter ...
My System SpecsSystem Spec
05 Jul 2015   #7
PhoenixDown

Windows 7 Professional 64 bit
 
 

There are a ton of options under details. Here are some. If you could be more specific about the property you need posted.


Attached Images
Network card drivers freeze system-untitled.png Network card drivers freeze system-untitled2.png Network card drivers freeze system-untitled3.png Network card drivers freeze system-untitled4.png 
My System SpecsSystem Spec
06 Jul 2015   #8
maxie

windows 7 home 64bit
 
 

Broadcam BCM4360 802.11ac Wireless Network Adapter ...
My System SpecsSystem Spec
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