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Windows 7: Unable to connect hp ProBook 4440s with the internet at all

14 Jul 2015   #1
kriscanttell

windows 7
 
 
Unable to connect hp ProBook 4440s with the internet at all

Help I am unable to connect my grandmothers computer with the internet at all. Under bad advise she has wiped and reinstalled windows 7 onto her HP ProBook 4440s laptop model number 4440S-LAP and now it is unable to find wifi in the house while other devices in the house are able to connect to the wifi without problems. Upon further inspection of the laptop I found that even when connecting to the LAN it is still unable to connect to the internet and I have come to the belief that it might be the driver. If anyone could help of clarify what the problem may be I would highly appreciate the help


My System SpecsSystem Spec
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14 Jul 2015   #2
maxie

windows 7 home 64bit
 
 

Hi ... Welcome to Seven Forums ... Install the Chipset Driver and the Driver for the Lan Connection ...
from the Link below ...

Then run Windows Updates ... If after that you have any errors in the Device Manager ...


Then please Post back here ...


Drivers & Software for HP ProBook 4440s Notebook PC - HP Support Center.
My System SpecsSystem Spec
14 Jul 2015   #3
kriscanttell

windows 7
 
 

would I be able to download onto another computer to install on to the ProBook?
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14 Jul 2015   #4
maxie

windows 7 home 64bit
 
 

Sure use a Flash Drive or CD/ DVD to do the transfer ...
My System SpecsSystem Spec
14 Jul 2015   #5
kriscanttell

windows 7
 
 

was able to successfully download and install onto compute, but problem still persists
My System SpecsSystem Spec
14 Jul 2015   #6
maxie

windows 7 home 64bit
 
 

Do you have any errors in the Device Manager ? ... Does the network Adapters show in the Device Manager ....


After you Installed the Chipset Driver did you reboot ?
My System SpecsSystem Spec
14 Jul 2015   #7
kriscanttell

windows 7
 
 

Network adaptors do not show up, and the main PC says that it needs trouble shooting
My System SpecsSystem Spec
14 Jul 2015   #8
kriscanttell

windows 7
 
 

after troubleshoot the message saying base system device driver is not installed
My System SpecsSystem Spec
14 Jul 2015   #9
maxie

windows 7 home 64bit
 
 

Go in to the Bios and check that the Lan connection is enabled ...

If it is Reset the Bios to defaults ...
My System SpecsSystem Spec
14 Jul 2015   #10
kriscanttell

windows 7
 
 

how would I go about doing that not super tech savy mind you
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 Unable to connect hp ProBook 4440s with the internet at all




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