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Windows 7: Keyboard and mouse dont work

02 Aug 2015   #11
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by itsbmo View Post
I found some old keyboard that has a purple plug and it works on the log in screen but the b key doesnt work so i cant put in the password. I have the old mouse but t has been broken
Have you tried using the on screen keyboard?

Keyboard and mouse dont work-2015-01-13_14h51_01.png

Clicking the box I outlined will give you the option to enable it.




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02 Aug 2015   #12
itsbmo

Windows 7 Home Premium 64bit
 
 

I was able to get onto the windows 7 installation disc and reinstall windows. It's working fine now. Thanks.
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02 Aug 2015   #13
maxie

windows 7 home 64bit
 
 

Good news and a great suggestion by Derek ...
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 Keyboard and mouse dont work




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