Toshiba Satellite C660 WiFi and LAN Driver Problem  

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  1. Posts : 199
    Windows 7 Home Premium SP1 64-bit (now looking at Linux Mint!)
    Thread Starter
       #11

    Hi Again

    I d/loaded and ran HWiNFO 32 and this is what I got ...



    I also photographed the computer's label ...



    Hope these help

    Zaph

    Derek - Installing chipset drivers now...
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #12

    Here's the realtek driver,

    Driver Details - Toshiba
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #13

    An eventual update of Windows 7 will also help once you can get online. The installation of the chipset drivers as per Derekimo advice is the first place to start.
      My Computer


  4. Posts : 199
    Windows 7 Home Premium SP1 64-bit (now looking at Linux Mint!)
    Thread Starter
       #14

    Hi Derek

    Installing the csutil chipset drivers made no difference. The Intel Management Engine Interface threw up an error - saying something like a required device wasn't present!

    Here's what clicking on the 'Properties' tab of the two 'unknown' network devices in Device Mangler shows...



    Thanks for the link to the Realtek driver - I'd already found that and tried installing it yesterday - but no joy!

    I'm seemingly no closer fixing this lappy

    Zaph
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #15

    What was the error when trying to install the ethernet driver?
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #16

    derekimo said:
    Good deal Zaph, it would be interesting to see that Device manager after the chipset drivers are installed.

    Following option one in this tutorial after the chipset drivers have been installed would be great too,

    System Information File - Create in Windows
    ZaphodB said:
    Hi Derek

    Installing the csutil chipset drivers made no difference. The Intel Management Engine Interface threw up an error - saying something like a required device wasn't present!

    Here's what clicking on the 'Properties' tab of the two 'unknown' network devices in Device Mangler shows...



    Thanks for the link to the Realtek driver - I'd already found that and tried installing it yesterday - but no joy!

    I'm seemingly no closer fixing this lappy

    Zaph
    Yeah, unfortunately without the chipset drivers a lot of your devices won't be accessible.

    Did you restart after installing the chipset?

    That may help, looking at your driver list now, I don't see a management engine so that can be ignored for now.

    Here is a different driver based on your updated info,

    Driver Details - Toshiba

    Although, it would be a big help if you could follow that tutorial I posted and upload that nfo file.

    That will give us more detailed info, like device/vendor ID's
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #17

    I'm not sure if this is relevant, but is the Windows install a 32 or 64 bit? The chipset and other drivers need to be of the same bitness? Derek?
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #18

    Golden said:
    I'm not sure if this is relevant, but is the Windows install a 32 or 64 bit? The chipset and other drivers need to be of the same bitness? Derek?
    From the first post it was mentioned it was 32bit,

    ZaphodB said:
    Hi Folks,

    A colleague passed me his poorly laptop (the Toshiba C660-18C of the title) as he is unable to connect to the internet after the re-installation of Windows 7 HP 32-bit.
    So I went with that when looking for drivers.
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #19

    Ah yes. Cheers Derek.
      My Computer


  10. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #20

    ZaphodB said:
    Hi Again

    I d/loaded and ran HWiNFO 32 and this is what I got ...



    I also photographed the computer's label ...



    Hope these help

    Zaph

    Derek - Installing chipset drivers now...
    Yep well you can do as Derek says and / or follow the Toshiba mytoshiba link I showed you pics of earlier when you find it because that is the device and that is the all important PART NO you need to quote.
    I should add that it is important because it refers to where the machine was made and where it was made for - in your case that number will flag the UK / Europe driver support.

    Edit: In the driver selection options you will see the 32bit or 74bit system select.
      My Computer


 
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